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Raelene71
Level 1: Cadet

Making payments prior to direct debit

Answered
How long before payment is taken from my account can I make manual payments to reduce the direct debit payment
1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Making payments prior to direct debit

Hey Raelene71,

 

Firstly, welcome to CrowdSupport, please hang around, stay awhile and help us out in our community where you can.

 

Raelene71, you can certainly make payments in between your direct debit payment amount to reduce it when it gets taken out. 

 

If you've set your direct debit payment to pay your bill in full, then it will just take out whatever balance left to pay on that day. I hope that helps. Thanks Raelene71.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Making payments prior to direct debit

Hey Raelene71,

 

Firstly, welcome to CrowdSupport, please hang around, stay awhile and help us out in our community where you can.

 

Raelene71, you can certainly make payments in between your direct debit payment amount to reduce it when it gets taken out. 

 

If you've set your direct debit payment to pay your bill in full, then it will just take out whatever balance left to pay on that day. I hope that helps. Thanks Raelene71.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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