CrowdSupport®
No25
Level 1: Cadet

Mobile Broadband Refund email

Hi,

 

Got an email eariler in the week from <Telstra-communications@news.telstra.com> to an email address I get regular Telstra updates from.

 

Just hoping to get verification whether telstra.com.au/mbbrefundform2 is legit. The email contained the account holder's name, the account number and a separate reference number.

 

Thanks

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Support Team
Support Team

Re: Mobile Broadband Refund email

Hi No25,

 

Thanks for getting in touch.

 

We have contacted some customers regarding excess data on there mobile broadband service.

 

Looking at the information provided it does appear legitimate however if you have any doubts I would recommend contacting us here  https://tel.st/fc2yq that way we can access the account and advise.

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