Was this helpful?
Thank you for your feedback
We can help right now
Very sorry to read that your home phone is connected at the wrong address. This is very unusual and something that needs to be investigated.
Have you been able to get in touch with the home phone faults team on 13 22 03 (available 24x7) to see if they can offer a solution?
I look forward to your response.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.All moderation actions are supported by the CrowdSupport Community Guidelines
I currently have a mobile service with Telstra.If I add/move to Telstra NBN will I need a new accoun ...
Dear telstraConsidering I have been waiting for over 8 weeks and still countingI will not be paying ...
I have been billed for a full month NBN package. however our phone and internet service was out for ...
Hi. I have just received my letter saying i must connect to NBN by April. I am currently on a ADSL T ...
View your current bill summary and pay your bill with the Telstra 24x7® App
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved