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DannyFitzgerald
Level 2: Rookie

Need to contact Telstra from Germany

Answered

Need to contact Telstra from Germany but the chat does not work and I can not roam.

2 ACCEPTED SOLUTIONS

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Level 23: Superhero
Accepted Solution

Re: Need to contact Telstra from Germany

Telstra have a free phone number from a Telstra phone number that can be used from outside Australia
+61 439 125 109
Hope this helps
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Need to contact Telstra from Germany

For https://livechat.telstra.com after the initial site opens, click on the 3 dot icon at the top or bottom of the screen and select "Request Desktop Site". Also, use a browser other than Safari (It doesn't play nice with Livechat).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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2 REPLIES 2
Level 23: Superhero
Accepted Solution

Re: Need to contact Telstra from Germany

Telstra have a free phone number from a Telstra phone number that can be used from outside Australia
+61 439 125 109
Hope this helps
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

View solution in original post

Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Need to contact Telstra from Germany

For https://livechat.telstra.com after the initial site opens, click on the 3 dot icon at the top or bottom of the screen and select "Request Desktop Site". Also, use a browser other than Safari (It doesn't play nice with Livechat).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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