Level 1: Cadet

New Plans

With the new flexible plans you have avaliable will i be able to change from my locked in contract to the new one? I painstakingly hope this will be an option. 

Jenna Hilton

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: New Plans

Hi @Jennarhilton,


Thanks for reaching out via CrowdSupport. Smiley Happy I understand you would like to change your current contracted plan to one of our newly released plans, and the short answer is yes. 


The longer answer is to have a chat with us via live chat so that we can calculate the fee that may be payable for breaking your contract in making the change.


More information is available via:


Please feel free to shout out if you have any further queries or concerns.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now