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RLB46
RLB46
Level 7: Deputy Inspector
January

Not able to access bill via Telstra 24x7 - ever

Answered

I have never been able to access my bill via Telstra 24x 7 - ever. I am logging in on my iPad. The page just tells me it is getting my services and hangs. And does so each time I try to access my account. Not good!

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RLB46
RLB46
Level 7: Deputy Inspector
January
Accepted Solution

Re: Not able to access bill via Telstra 24x7 - ever

In response to Dani39

Thanks for your reply. I have resolved the problem by downloading it again.

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Dani39
Telstra (Retired)
Telstra (Retired)
January

Re: Not able to access bill via Telstra 24x7 - ever

In response to RLB46

Hi @RLB46

Apologies for the delay in replying and for the issues you have had accessing My Account. Have you followed up on this or had it resolved since your post? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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RLB46
RLB46
Level 7: Deputy Inspector
January
Accepted Solution

Re: Not able to access bill via Telstra 24x7 - ever

In response to Dani39

Thanks for your reply. I have resolved the problem by downloading it again.

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Dani39
Telstra (Retired)
Telstra (Retired)
January

Re: Not able to access bill via Telstra 24x7 - ever

In response to RLB46

Great to read @RLB46

 

Don't hesitate to contact us again Smiley Happy

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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