Paid my bill twice

[Katienov]

I accidentally paid my bill twice and I understand that the money will remain in 'credit' untill my next bill. I was just wondering if this will come out of what is credited automatically when my next bill is due or will I have go through some method manually?

[Wanglese · Accepted solution]

Pretty sure it will all be automatic.

When I didn't get a bill one month because of a billing problem, I just paid the previous month's bill again, and it was automatically credited, and therefore deducted from the bill when it was finally generated.

Your money is safe

You will also be able to check online, and you will probably see your account will be in credit.

[Katienov]

You're a life saver, thank you!

[waynemartin]

i paid by credit card direct did not no it came out as i kept getting a message that it expired on certain date ????

[Lindy]

Hi WayneMartin

Welcome to Crowd Support

For all billing concerns, you are best to speak with our 24x7 Billing Support team via  http://tel.st/hsc3 so we can get this quickly sorted for you.

Kind Regards