CrowdSupport®
jhwiz
Level 4: Private Eye

Primary source of income

Answered

Why was I asked for my Primary Source of Income while placing an order? I've never been asked that before while doing a credit assessment. Consultant could only say that its a new legal process enforced by the ACMA.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 21: Augmented
Level 21: Augmented
Accepted Solution

Re: Primary source of income

@jhwiz There are new regulations that require Telstra and all other telco's to now follow.

 

R:E info...

https://acma.gov.au/theACMA/stronger-protections-for-telecommunications-consumers 

 

You can contact ACMA if you wish something to be clarified. Ot the TIO.

Hot pineapple donut and a cuppa.... Mmmmmm

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 21: Augmented
Level 21: Augmented
Accepted Solution

Re: Primary source of income

@jhwiz There are new regulations that require Telstra and all other telco's to now follow.

 

R:E info...

https://acma.gov.au/theACMA/stronger-protections-for-telecommunications-consumers 

 

You can contact ACMA if you wish something to be clarified. Ot the TIO.

Hot pineapple donut and a cuppa.... Mmmmmm
jhwiz
Level 4: Private Eye

Re: Primary source of income

Yeah still no mention of Primary Source of Income there. I'll get in touch with ACMA directly.

Telstra 24x7®

View your current bill summary and pay your bill with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now