Level 1: Cadet

Recent Internet Speed Issue

i need to manually reboot our modem more than once a day because the internet slows to 2 mb/s

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 4: Private Eye

Re: Recent Internet Speed Issue

Hi there,
Good Day!

Kindly call 132200 if your connection is on NBN so that the technical department can help you to fix the fault

I am a Telstra Employee but participate in the forum on my own time, my opinions are my own and don't necessarily represent my employer.

Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out
Level 23: Superhero

Re: Recent Internet Speed Issue

Please do these tests that Telstra provide to triage any faults.

It would also be wise to reset your modem.
Thank you
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit