CrowdSupport®
Highlighted
traceynarelle
Level 1: Cadet

Refund taking too long

Received a letter promising a $1700 refund as we didn't receive download speed. Still have not been reimbursed 2 months later. Have rung up twice, one person told us 3 to 5 days, another 3 to 4 weeks. Has been 2 months now.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit