This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic.
Received a letter promising a $1700 refund as we didn't receive download speed. Still have not been reimbursed 2 months later. Have rung up twice, one person told us 3 to 5 days, another 3 to 4 weeks. Has been 2 months now.