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Zoot01
Level 1: Cadet

Return to paper billing

Answered

My first Telstra bill I was charged for a product I did not have and it was automatically deducted from my account. How to I stop automatic payment and go back to a paper bill I can review before payment?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Return to paper billing

In MyAccount - http://tel.st/myacc - you can manage your automatic payments, and can manage your billing settings.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Return to paper billing

In MyAccount - http://tel.st/myacc - you can manage your automatic payments, and can manage your billing settings.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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