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Scheduled Payment for Telstra Account using a credit card
Can you please add a future payment date to your website. Many web sites have this simple function and yours used to. It makes it much more coenvenient to schedule the correct payement date and avoid's the late fees when I forget. (unless this is the reason why it was removed - to generate an extra $15/month)
Not good enough Ashley, or Telstra! Six months after this post and the link to schedule a credit card payment or reminder is still broken.
Trying to force us into your direct debit system or skim an extra $15 in late payment fees may seem like a clever business strategy to you but for your loyal customers who prefer to control their own spending, it leaves a very bad taste. I'm fed up with your poor customer service and looking elsewhere for better.