CrowdSupport®
Level 2: Rookie

Scheduled Payment for Telstra Account using a credit card

Can you please add a future payment date to your website. Many web sites have this simple function and yours used to. It makes it much more coenvenient to schedule the correct payement date and avoid's the late fees when I forget. (unless this is the reason why it was removed - to generate an extra $15/month)

 

Thanks.

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Support Team
Support Team

Re: Scheduled Payment for Telstra Account using a credit card

Hi Golusin,

 

Thanks for your feedback. I will pass this on to our payments team for you.

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Level 2: Rookie

Re: Scheduled Payment for Telstra Account using a credit card

Not good enough Ashley, or Telstra!
Six months after this post and the link to schedule a credit card payment or reminder is still broken.

Trying to force us into your direct debit system or skim an extra $15 in late payment fees may seem like a clever business strategy to you but for your loyal customers who prefer to control their own spending, it leaves a very bad taste. I'm fed up with your poor customer service and looking elsewhere for better.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit