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Why is Telstra a business that I cannot email directly. Whenever I want to query an issue I am forced to do it as a complaint, because it is better written out than said on the phone. Then despite me selecting the option for email communication, it NEVER happens that way. I get a complaint acknowledgement that I cannot reply to and usually a phone call from someone that does not understand nor solve the issue and who I often can't get back to. Very poor customer service! Common on, do something about it Telstra
Is there anything I can assist with that does not require account access? eg technical issue?
If I have helped you, a "Like" would be appreciated.
If my advice is a solution, please acknowledge it.
I'm not a Telstra employee. 50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas. "Being 75 years of age, entitles one to be an expert at everything!!"