Level 1: Cadet

Transfer number

Hi, I wanted to transfer my number over to different provider but can't because it's not under my name - my number is currently under my Mum's account name with Telstra. Is there a way for me to transfer it under my own name? Do I need to be a certain age? Any suggestions?

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Support Team
Support Team

Re: Transfer number

Hi annokate, 


Welcome to CrowdSupport Smiley Happy 


Two ways that you could do it:

1. Change ownership of the Telstra mobile service over to you, and then change providers.

Easiest way is a visit in store to help get that organised.


2. Your mum changes providers under her own name, and then once it's over, can then change it into your name. 


If it's a postpaid service, you must be over 18. With prepaid minors can have the service in their name, however will need ID documents such as passport, birth certificate etc.


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