Level 1: Cadet

Update contact email to @bigpond.com address

I would like to change my contact email address for Telstra Plus and other Telstra related mail to my @bigpond.com email address.  When I go through my account and Personal Details, I am told that I cannot have an @bigpond.com email address.  I get this message "Please enter in an email address that does not end in @telstra.com or @bigpond.com/net.au"  Why is this?

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Support Team
Support Team

Re: Update contact email to @bigpond.com address

Hi @Pikeypud,


Our Live Chat team here:  https://tel.st/6cx27 can assist with any account changes including contact phone number and email options. 


Keep us posted on how you go. 

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