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Pikeypud
Pikeypud
Level 1: Cadet
a month ago

Update contact email to @bigpond.com address

I would like to change my contact email address for Telstra Plus and other Telstra related mail to my @bigpond.com email address.  When I go through my account and Personal Details, I am told that I cannot have an @bigpond.com email address.  I get this message "Please enter in an email address that does not end in @telstra.com or @bigpond.com/net.au"  Why is this?

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IvanS
Support Team
Support Team
a month ago

Re: Update contact email to @bigpond.com address

In response to Pikeypud

Hi @Pikeypud,

 

Our Live Chat team here:  https://tel.st/6cx27 can assist with any account changes including contact phone number and email options. 

 

Keep us posted on how you go. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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