Berrarian
Level 1: Cadet

What is the email address for account enquiries and complaints

 
1 REPLY
Support Team
Support Team

Re: What is the email address for account enquiries and complaints

Hi Berrarian,

 

That's not good to hear. You can lodge a formal complaint via this link https://crowdsupport.telstra.com.au/t5/General-Services-KB/Lodging-a-complaint-with-Telstra/ta-p/681... where a case manager will be assigned and will be in contact with you directly to discuss a solution further.

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