Level 1: Cadet

When will Telstra introduce an effective auto recharge

Just wondering, if there is any plan to introduce an effective auto-recharge option. The current option is just crap. A few basic features are required. 

1. Recharge when the previous recharge is expired. We can't set recharge on the 3rd of every month, because plans can be of 7 days, 28 days, 35 days, etc. Months can be of 28,29,30 or 31 days. Hence a simple check is required whether the previous recharge is expiring today or not.

2. I should be able to set it up any day, any time and should be able to remove it as well. I should not need to do recharge in order to set it. Don't say it is not possible, Optus, transport Victoria, Transport NSW is already doing it.


Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit