MHAM
Level 1: Cadet

Why do I get billed for another Telstra customer's landline who lives in the same street as I do?

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Why do I get billed for another Telstra customer's landline who lives in the same street as I do

Somebody has most likely keyed in the wrong details into one of the fields.
Either pop in to your local Telstra Store or give 132200 a call to get it rectified.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Goodbye Excess Data Charges

Hello New Plans.

Find out more