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thegeekinasuit
Level 2: Rookie

You can join Telstra Plus with a personal account.

I am unable to join Telstra Plus as I keep being told that I have a Business Account. I originally had a my number with Telstra on a small business plan possible over a decade ago. I had ported out and come back a number of times and now only have multiple Personal products -- no SB or BE type products.

 

How can I get my account fixed so that I can take part in Telstra Plus?

thegeekinasuit.com

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1 REPLY 1
Level 22: Superhuman

Re: You can join Telstra Plus with a personal account.

Have you spoken to Billing 

rather than customer service? If you've exhausted all possibilities  you can raise a complaint 

https://say.telstra.com.au/customer/general/forms/Email-Complaint

A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers.
"Being 75 years of age, entitles "you" to be an expert at everything!!"

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