Level 1: Cadet

You cut off my internet

Never pay late and you cut me off after 5 days I hate Telstra try to phone you and you make me wait for hours no service what so ever just want to leave you guys ASAP

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Level 24: Supreme Being
Level 24: Supreme Being

Re: You cut off my internet

Hey @99Kasper

Unfortunately as a public forum no one here has access to account information and wouldn’t be able to look into or fix that up for you.

I would suggest speaking to the support team on live chat so they can look into that for you.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit