Billing & Payments

IG8 PTY LTD is not a scam - I have a $6.60 charge on my account for this also for many months - I looked at the bottom of my account as to what this third party charge was - It had a discription INPHO19904598MT - this is a premium SMS - it also has a ...

Where do you find the link to take you to "Telstra Live chat " so you can talk to a telstra rep online?.

I have direct debit and have a new bank card

Hi. How can I get Telstra to realise they have managed to add a totally different person to my account? I am getting their emails and their texts from Telstra. I am getting their one time codes. I had this account with broadband and mobiles for a whi ...

On the 3rd of May, I called 13 22 00 to organise a refund for an overpayment. The consultant I spoke to asked for the amount and initially advised she would send me a cheque. Having organised a refund of an overpayment before I knew this was not the ...

Hi  I am traveling in the Netherlands, after 10 days using my iPad my creditcard has been charged $4,263.53 when I check my account it doesn't show that ,this an incorrect withdrawal my bank tells me I must talk to you , can help me to correct this o ...

My account is <Removed for Privacy> The Bill in question is <Removed for Privacy> You'd better have a good excuse as i have always paid my bill. So much for loyalty with Telstra!

When will Powerbeats Pro be available from accessories.telstra.com.au? Also, will they be available on a 24 month plan?

Hello,
I have paid bill number <Removed for Privacy> for the sum of $332.95

I have paid dozens of late fees because I have never been able to set up automatic payments. I tried a few times a few years ago and gave up. Decided to try again recently and these are the things which make me think there's something wrong with eith ...

Hi I've been looking at the Telstra Thanks Offering, as I used the previous (expired) service, but one thing that is concerning me is that there are 2 statements in the terms and conditions that state the following: Telstra may collect information on ...

Since I made a complaint on 4/5/19 about billing & received a SR ref # it took five days to receive an email on 10/5/19 asking me to accept an offer. The problem is: the offer is worse than what I received when I connected to chat on 8/5/19 & resolve ...