Billing & Payments

Good afternoon! i wanna make a bigpound e-mail? For example, varya@bigpound...How can i do it, help me please 

Hi What's the limit (if there is one) on using Telstra as a payment method on Google Play store? I have had a payment declined as "Payment method declined". I am a post-paid customer; how do I increase my spend limit (or at least know what it is so I ...

Have you ever heard of an issue where Telstra - by error - pays you a direct CREDIT each month? You haven't? That's because if Telstra is accidentally paying you, they fix it immediately. On the other hand, if Telstra has a repeating issue, they don' ...

I didn't recieve a monthly $90 bill for my bundle, after speaking with a team member via phone they didn't raise any concerns as to why the bill had not been delivered to my account. I assumed this was because my service has not been working properly ...

Hi, I got the email about the next bill that include the late payment fee, please double check the date of payment for my last bill. I got the reminder last week to let me pay the bill to avoid the late payment fee, so I paid it last week. Please dou ...

My last mouths bill is $90，and I have pay $180 before the overdue date. But when I log on the app Telstra24*7，it show a sentence in red colour：overdue amount from last bill：$90.00.
My have paid the bill through commwealth BPAY and Paypal before duedat ...

HI ,I have received an email to say that my husband has   registered to log into my telstra account. This is no true. So presumeably some one else has. What can I do about this

HiI switched my home internet to another provide. I always paid extra to keep my account in credit. It's been not less than 5 years I am still with out the refund. I was told on both occasions cheques were sent to to wrong address. I am still with ou ...

First 2 bills for my wife and I using our Google Pixel 3a and hers had a load of Mobile Enhanced SMS and mine didn't - on her phone went into settings in SMS Messages App / Advanced and turned off "Get SMS delivery reports".Problem solved and 5 cents ...

I am unable to join Telstra Plus as I keep being told that I have a Business Account. I originally had a my number with Telstra on a small business plan possible over a decade ago. I had ported out and come back a number of times and now only have mu ...