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PeterL2204
Level 1: Cadet

Hi, can you please help check status of this invoice LYO50753959

Mr_Gen3ric
Level 1: Cadet

Can someone please explain to me why I'm being charged $5 a month for a Telstra service that comes up on my bill as "airG MiniMe 500c" when:
A) I've never heard of it; and,
B) I've never agreed or subscribed to any such service.

ireland15
Level 1: Cadet

Hi im just wanting more time to pay can you help

WhatonEarth
Level 2: Rookie

Has anyone else had a random charge from AirG Mini me 500c and not been able to find out why? I have tried to go through the support networks Telstra keeps sending me in text and have been disconnected multiple times from the phone line because appar ...

abc1235
Level 1: Cadet

Hope everyone keeping well Today I received a bill for a service that I discontinued over two years ago, infact I closed my Telstra account at that time. The bill is for a Foxtel Platinum service. I returned the boxes in 2017 The bill is for a large ...

T4N9L3DPU83S
Level 1: Cadet

I have been charged for a gen 2 smart modem, I did not disconnect , and I will not pay any bills till this is fixed and also been changed to a plan that does not exist. Not paying a cent Telstra. Been promised credits... and nothing. Been waiting Sun ...

Mr_Gen3ric
Level 1: Cadet

Hi there, On my last bill I was charged $5 for a service called AirG which turned out to be unsolicited. I contacted someone via the 24×7 chat on my mobile and they were suppose to text me a code to waver these charges but no such text was received. ...

JB221
Level 2: Rookie

There is a $40 charge attached to my mobile called "Mobile Plan Extra Small". This charge hasn't been on any previous bills. Does anyone know what it is? I'm on a $29 a month plan.

Kfisher
Level 1: Cadet

I need to pay a bill

Jasper136
Level 1: Cadet

How do I transfer a mobile number 

Mr_Gen3ric
Level 1: Cadet

Can someone please explain to me why I'm being charged $5 a month for a Telstra service that comes up on my bill as "airG MiniMe 500c" when:
A) I've never heard of it; and,
B) I've never agreed or subscribed to any such service.

JB221
Level 2: Rookie

There is a $40 charge attached to my mobile called "Mobile Plan Extra Small". This charge hasn't been on any previous bills. Does anyone know what it is? I'm on a $29 a month plan.

Kfisher
Level 1: Cadet

I need to pay a bill

VBS
Level 2: Rookie

On 6th March I requested closure of 1 telephone service and 1 internet service as neither are required anymore.The telephone service has been closed but I have just received a new bill for the internet service & it still appears to be active.I have t ...

Steph91
Level 2: Rookie

Hi I already have a payment extension in place and it’s up as of today 6th of April and my account is due but I need to apply for a new payment extension now as I’ve had no work due to COVID 19 and I don’t want to loose my internet or Foxtel while I’ ...

fozz
Level 1: Cadet

Telstra notified me by email that I had been allocated 2 new mobile services on my account. The only problem was that I had not requested or ordered anything. Lodged an online complaint form on 7/3/20 requesting that the 2 orders and mobile services ...

Sunnybott
Level 1: Cadet

What does “voice and shared data pack 2GB” on my bill mean? I am being charged an extra $15 each month for this item, but I don’t understand why.

AshBrad
Level 1: Cadet

Biller payment through Zip on Sunday no reflecting yet please expedite.

Indio
Level 1: Cadet

Pay

Hola . Estaba de turista en Australia . Un vendedor de Telstra me dió un número un teléfono a pagar en cuotas . Pague varias cuotas pero . Devido al covid 19. Y la alerta mundial . Eh tenido q cambiar mi pasaje aéreo y volver para argentina . Está si ...

wombat51
Level 2: Rookie

Hello, I have two charges on my account for "Telstra Applications Melbourne" $5.99 and $4.99, this month and last month, but have no idea how to find out what they are for - I'm going round in circles on the site with all the menu options. It seems l ...

ireland15
Level 1: Cadet

Hi im just wanting more time to pay can you help

abc1235
Level 1: Cadet

Hope everyone keeping well Today I received a bill for a service that I discontinued over two years ago, infact I closed my Telstra account at that time. The bill is for a Foxtel Platinum service. I returned the boxes in 2017 The bill is for a large ...

T4N9L3DPU83S
Level 1: Cadet

I have been charged for a gen 2 smart modem, I did not disconnect , and I will not pay any bills till this is fixed and also been changed to a plan that does not exist. Not paying a cent Telstra. Been promised credits... and nothing. Been waiting Sun ...

Mr_Gen3ric
Level 1: Cadet

Hi there, On my last bill I was charged $5 for a service called AirG which turned out to be unsolicited. I contacted someone via the 24×7 chat on my mobile and they were suppose to text me a code to waver these charges but no such text was received. ...

DDSD20
Level 1: Cadet

I can’t get through to Telstra at all to query being overcharged on nbn & Foxtel when I moved houses.

NoCoder
Level 1: Cadet

Hi, I have a decent amount in credit on my account, as we direct debit fortnightly and always pay a little more. That's added up over the last few years and I want to withdraw some or at least use it to buy something in the rewards store. Only proble ...

crawd
Level 1: Cadet

My credit card was hacked and then cancelled by my bank.I now have a new card and need to register its number for my direct debit payment due on 9 April. How can I do that?

Owenhunt74
Level 1: Cadet
jimH1258
Level 1: Cadet
chara1
Level 1: Cadet

Well I re-joined Telstra after leaving them for doing the same thing to me once before, they promised that this would not happen again BUT obviously it has? I have 2 mobiles, home phone and internet with you. The cost was $120/ month which I had no p ...

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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

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