Billing & Payments

IG8 PTY LTD is not a scam - I have a $6.60 charge on my account for this also for many months - I looked at the bottom of my account as to what this third party charge was - It had a discription INPHO19904598MT - this is a premium SMS - it also has a ...

Where do you find the link to take you to "Telstra Live chat " so you can talk to a telstra rep online?.

I am overseas for 1 week (3days in England and 3 days in Malaysia) I want to open my prepayed account 

The unbilled activity in Telstra Tools has not been working for 3 days It is always non consistent- the old way used to be so much better 

Hi, I was just wanting to know what is right. I’ve just been charged for my monthly internet bundle from March so 6 months behind all in one bill. How is this fair all at once? 

Can you change Data Usage Alerts within Australia from 100% to 95%?100% is useless as you immediately charge for going over-not customer friendly.

I cancelled my home internet account at the start of this year. Twice since this cancellation I received ongoing bills for the account, and both times I called up and explained the account was cancelled and thus the bill was cancelled. I have now bee ...

I have searched through my on-line account details and where it says "Manage" for Telstra Platinum (which is where I would expect a cancellation request would be available) there is no obvious way to cancel this feature. Any help?

Hey I need to get a csv or excel file that shows the calls made to all the mobiles on my small business telstra account please? MadagascarBomBom. 

I paid my account via bpay on Wednesday 7/8/19 which I do every month and it is still not showing as paid on my account. Has Telstra received the payment? I have double and triple checked the reference number is correct (it’s saved as a Biller in my ...

Spoiler   <removed for your privacy> Now I full authority my mother my phone number Acting for all transactions Thank you .