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cheeky
Level 1: Cadet

IG8 PTY LTD is not a scam - I have a $6.60 charge on my account for this also for many months - I looked at the bottom of my account as to what this third party charge was - It had a discription INPHO19904598MT - this is a premium SMS - it also has a ...

tweedie
Level 1: Cadet

Where do you find the link to take you to "Telstra Live chat " so you can talk to a telstra rep online?.

Pikeypud
Level 1: Cadet

I would like to change my contact email address for Telstra Plus and other Telstra related mail to my @bigpond.com email address.  When I go through my account and Personal Details, I am told that I cannot have an @bigpond.com email address.  I get t ...

Emily130
Level 1: Cadet


In the last couple of months I have both upgraded my handset on a Telstra plan and i am currently attempting to review an un-used service on my bill and for both cases I have attempted to start the process at my local Telstra shop.
When attempting to ...

zottles
Level 3: Gumshoe

I have paid dozens of late fees because I have never been able to set up automatic payments. I tried a few times a few years ago and gave up. Decided to try again recently and these are the things which make me think there's something wrong with eith ...

Wtf007
Level 1: Cadet

How can this be a Comms business!!!!! I’ve spent hours over weeks and a few emails just to ask how to read my bill !!!!!

jdavies59
Level 1: Cadet

Please, how do I arrange a credit to my credit card- $1788 over Payment!!!

PixieLotts83
Level 1: Cadet

I paid my overdue balance on my service that was disconnected on the 30/5 via credit card and rung Telstra to report receipt number.
It’s now the 12/6 and I’ve still no reconnection or restored service... why does it take mere seconds to disconnect a ...

Shar69
Level 1: Cadet

Help with my Bill paying please

DannyFitzgerald
Level 2: Rookie

Need to contact Telstra from Germany but the chat does not work and I can not roam.

Hawko36
Level 1: Cadet

Hi I have accidentally requested a direct debit to be set up tonight can I please cancel that request 

roadtrain
Level 1: Cadet

I terminated my contact one month early of a 24 month contract with a Samsung s8+ lease deal which means I now have to pay for the phone at fair market value. I have rung Telstra but they can’t seem to tell me what that figure will be.
Any idea how th ...

Hawko36
Level 1: Cadet

Hi I have accidentally requested a direct debit to be set up tonight can I please cancel that request 

Beachgrob
Level 5: Eagle Eye

I receive my Telstra bill each month via email. I bank with CommBank and use the BPAY View facility whereby Telstra send my bill details to the bank and I can then get it paid automatically from my CommBank account. I do this with a number of billers ...

Customer2019_
Level 1: Cadet

I want to check if the email is spam or not as I don't recognise the account. If it's emailed by Telstra <victoria.hetherington@prioritytaxservices.net>is this Telstra?thanks

DuckDodgers
Level 20: Director

HiWas wondering if someone could confirm something for me.My girlfriend is on a non-contract cable connection and is currently able to get NBN. So we are looking cancelling her cable connection but was told that there is a fee for the modem. Im not r ...

j-croce
Level 1: Cadet

I returned my set top box back in January. I'm still waiting for the $300 equipment cost to be credited back to the account.Have rung telstra 3 times only to be told it can take 2 billing cycles to be applied. Here we are 3 months down the track and ...

KJ979
Level 1: Cadet

How do I get a receipt for the Recharge made towards my Prepaid number

Beatle6969
Level 1: Cadet

Need an extension till wednesday

Emily130
Level 1: Cadet


In the last couple of months I have both upgraded my handset on a Telstra plan and i am currently attempting to review an un-used service on my bill and for both cases I have attempted to start the process at my local Telstra shop.
When attempting to ...

roadtrain
Level 1: Cadet

I terminated my contact one month early of a 24 month contract with a Samsung s8+ lease deal which means I now have to pay for the phone at fair market value. I have rung Telstra but they can’t seem to tell me what that figure will be.
Any idea how th ...

KatieBrown
Level 11: Detective

Receiving email allegedly from Telstra (of course this is false as I don't have a direct debit) so I'm warning others who do have a direct debit set up that this email from Telstra although looking like it is for Telstra, isn't. The email goes as fol ...

AncientMike
Level 1: Cadet

AirG recently started charging me 95cents a day. I never subscribed and they never sent me any messages.
So much for industry guidelines and government regulation and Telsta's apology. I've cancelled it now, but only after getting telsta to provide th ...

1657
Level 1: Cadet

Krisstie22
Level 1: Cadet

P

Pa

Azia07
Level 1: Cadet

Seeing as I pay $12/month it would be good to get value for that.  Having internet down all day only to be told there are no problems in my area and it must be a fault with my computer or connections, etc. a number of times THEN told to call a 13 num ...

Rodgin
Level 1: Cadet

What can you use " Recharge Credit " ????????Its a simple question, what about a simple answer. ??

1Roundabout2
Level 1: Cadet

Hi can handle having problems but when you get 3 phone calls saying nbn rep will be there Friday between 1 and 5 with 45min notice someone 18 or older home so take a half day of only to have not turn up and then Telstra ring to say working fine 2hrs ...

easycass
Level 1: Cadet

Hi there, so I recently departed Australia after changing from a monthly plan to a long-term $70 prepaid plan. I then set unconditional call-diversion to an Australian number, but I keep my phone on so that I can receive sms text messages from my ban ...

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