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Thalish
Level 1: Cadet

If I buy a cell phone from Telstra can I close my payment dues before the  24 month period?

silvergull
Level 5: Eagle Eye

G'day, My Telstra Plus Account has been closed due to Bereavement. What does Bereavement mean in this case????Have I Died?? Silvergull

Hazelford
Level 1: Cadet

My fixed phone plan is currently Voice Ultimate which I assume to be the default plan given to me by Telstra several years ago when home phone plans changed. Telstra has been charging me $89.90 per month for Voice Ultimate plus extra fees (connection ...

EdAq
Level 2: Rookie

My connection has still not been reinstated despite an order in for the last 4 days to have the restrictions removed. I have 4 mobile plans on my account and two of those were reinstated immediately.  I have attempted to discuss the issue at great le ...

Captainserious
Level 2: Rookie

Just received my Bill issued on 4 Sept 2019. The $20 Mobile Member Plan has gone up by $5. No notification was ever received for this increase or information of what the new $25 plan includes.

Max50
Level 1: Cadet

I paid my bill 10 hours ago and submitted the form to get my service reconnected and it is still suspended, usually it's quite fast and I need my phone for work soon 

Squeaker
Level 1: Cadet

Got this in my inbox, pasted below, the link tool me to say.telstra.com.au. Just wondering if this is legit????   Thank in advance   We've identified an issue that meant that data usage notifications for your Mobile Broadband service under account  w ...

dunwatt2408
Level 1: Cadet

still awaiting resolution on case reference number for our discussion is INT 1-2174078133164.

Shaun1976
Level 2: Rookie

3 years ago I was over charged by nearly $2000. At the time I was told there is no way that Telstra has made a mistake. My account was put in default and a black mark against my name and I had to pay the bill. My home loan was declined due to this de ...

Wombat01
Level 1: Cadet

Why is my Telstra bill no longer emailed to me? Have been in touch with Telstra on a monthly basis for the last 4 months. Always assured the problem is fixed, but sure enough, no emailed bill the next month. I have not changed email address. Telstra ...

silvergull
Level 5: Eagle Eye

G'day, My Telstra Plus Account has been closed due to Bereavement. What does Bereavement mean in this case????Have I Died?? Silvergull

EdAq
Level 2: Rookie

My connection has still not been reinstated despite an order in for the last 4 days to have the restrictions removed. I have 4 mobile plans on my account and two of those were reinstated immediately.  I have attempted to discuss the issue at great le ...

Fishing60
Level 1: Cadet

What happens when you have paid twice ? 

whyisitsoslow
Level 2: Rookie

Why does it take such a long time for a bill payment to show up on My Telstra account page. I paid my current bill at about 2am on Saturday the 31st and over 30 hours later my bill on your website is still not showing up as paid (even though I know I ...

jhwiz
Level 2: Rookie

After transitioning to nbn and going from quarterly to monthly bills, is it possible to revert back to being billed quarterly?

Lucianolicous
Level 1: Cadet

Hi, I used to be able to add a roaming international browse plus pack before i switched to pre-paid max pre-paid plan. Now i cannot seem to purchase any plus packs at all. On the website it just says that I need credit. "You need more recharge credit ...

RLB46
Level 7: Deputy Inspector

When paying by direct debit do you receive any confirmation of payment such as an email or other receipt?

GuruMan
Level 1: Cadet

My phone postpaid contract expired in Feb next year. If I were to cancel my contract due to moving overseas how much will it cost me considering there is less than 6 months of contract left.

shieldG
Level 1: Cadet

I cancelled my home internet account at the start of this year. Twice since this cancellation I received ongoing bills for the account, and both times I called up and explained the account was cancelled and thus the bill was cancelled. I have now bee ...

2000614225397
Level 1: Cadet

Spoiler   <removed for your privacy> Now I full authority my mother my phone number Acting for all transactions Thank you .

Thalish
Level 1: Cadet

If I buy a cell phone from Telstra can I close my payment dues before the  24 month period?

LeslieV1
Level 1: Cadet

I receive bills for my two Telstra accounts via email each month. Both are PDF documents. One bill prints satisfactorily the other bill gives me a PDL error and wont print. It is not an Adobe problem nor is it a Fuji Xerox printer problem it is a Tel ...

Markiii
Level 2: Rookie

Hi Approximately 13 months ago I signed up for the Google Pixel 2 XL $0 handset repayment on the $59 (-$10 port in credit). In my app I was given a banner to upgrade my plan and saw the $69 BYO plan (-$20 for promo credit). I checked online prior to ...

roadtrain
Level 1: Cadet

I terminated my contact one month early of a 24 month contract with a Samsung s8+ lease deal which means I now have to pay for the phone at fair market value. I have rung Telstra but they can’t seem to tell me what that figure will be.
Any idea how th ...

xplora
Level 1: Cadet

Have contacted Telstra numerous times over the past 2 years about getting another persons account.......without success So here's an idea for Telstra//............................get yr accounts in order. The account I get is copied hereunder....get ...

KatieBrown
Level 11: Detective

Receiving email allegedly from Telstra (of course this is false as I don't have a direct debit) so I'm warning others who do have a direct debit set up that this email from Telstra although looking like it is for Telstra, isn't. The email goes as fol ...

AncientMike
Level 1: Cadet

AirG recently started charging me 95cents a day. I never subscribed and they never sent me any messages.
So much for industry guidelines and government regulation and Telsta's apology. I've cancelled it now, but only after getting telsta to provide th ...

1657
Level 1: Cadet

fowlerd
Level 1: Cadet
Krisstie22
Level 1: Cadet

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