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cheeky
Level 1: Cadet

IG8 PTY LTD is not a scam - I have a $6.60 charge on my account for this also for many months - I looked at the bottom of my account as to what this third party charge was - It had a discription INPHO19904598MT - this is a premium SMS - it also has a ...

tweedie
Level 1: Cadet

Where do you find the link to take you to "Telstra Live chat " so you can talk to a telstra rep online?.

Kams297
Level 1: Cadet

The unbilled activity in Telstra Tools has not been working for 3 days It is always non consistent- the old way used to be so much better 

Disimon
Level 1: Cadet

Hi, I was just wanting to know what is right. I’ve just been charged for my monthly internet bundle from March so 6 months behind all in one bill. How is this fair all at once? 

ibg1
Level 1: Cadet

GAdams
Level 1: Cadet

Can you change Data Usage Alerts within Australia from 100% to 95%?100% is useless as you immediately charge for going over-not customer friendly.

shieldG
Level 1: Cadet

I cancelled my home internet account at the start of this year. Twice since this cancellation I received ongoing bills for the account, and both times I called up and explained the account was cancelled and thus the bill was cancelled. I have now bee ...

Colin762
Level 2: Rookie

I have searched through my on-line account details and where it says "Manage" for Telstra Platinum (which is where I would expect a cancellation request would be available) there is no obvious way to cancel this feature. Any help?

MadagascarBump
Level 1: Cadet

Hey I need to get a csv or excel file that shows the calls made to all the mobiles on my small business telstra account please? MadagascarBomBom. 

cheyne
Level 1: Cadet

I paid my account via bpay on Wednesday 7/8/19 which I do every month and it is still not showing as paid on my account. Has Telstra received the payment? I have double and triple checked the reference number is correct (it’s saved as a Biller in my ...

2000614225397
Level 1: Cadet

Spoiler   <removed for your privacy> Now I full authority my mother my phone number Acting for all transactions Thank you .

Deb46
Level 1: Cadet

shieldG
Level 1: Cadet

I cancelled my home internet account at the start of this year. Twice since this cancellation I received ongoing bills for the account, and both times I called up and explained the account was cancelled and thus the bill was cancelled. I have now bee ...

2000614225397
Level 1: Cadet

Spoiler   <removed for your privacy> Now I full authority my mother my phone number Acting for all transactions Thank you .

Deb46
Level 1: Cadet

TKenmore
Level 1: Cadet

With the switch to NBN I switched to another provider. I am still receiving monthly bills from Telstra showing my account in credit. How do I collect the credit and stop the bills? Thanks!

khloe2012
Level 4: Private Eye

Would anyone know if I receive any concession with a Commonwealth Seniors Health Card? Thanks 

JNAJ
Level 1: Cadet

My daughter somehow added Netflix to my Telstra account, and she can't remember what she put into Netflix in terms of a account number or password. How do I cancel the Netflix cost landing every month?

Sandi85
Level 1: Cadet

How do I get my bill to show me a list of all numbers called and numbers of texts sent? Only shows me data usage which I don't care about.

Bibi90
Level 2: Rookie

So my direct debit for this month is due Tuesday 16/7/19 and I have paid by ZIP on their app tonight which has gone through. In their confirmation email they say allow 3 days. Will telstra still direct debit me on Tuesday? (I have the $$ there but ne ...

Moo9
Level 1: Cadet

Family members of mine have devices on a plan under my name and I was wondering if there was a way to have the bills sent to them instead of me 

Mr5G
Level 2: Rookie

My account is in credit following an adjustment after a previous billing mistake by Telstra, I now have a late fee charged to this same account without any further charges made to this account.How is this possible?How does it get fixed?

Markiii
Level 2: Rookie

Hi Approximately 13 months ago I signed up for the Google Pixel 2 XL $0 handset repayment on the $59 (-$10 port in credit). In my app I was given a banner to upgrade my plan and saw the $69 BYO plan (-$20 for promo credit). I checked online prior to ...

roadtrain
Level 1: Cadet

I terminated my contact one month early of a 24 month contract with a Samsung s8+ lease deal which means I now have to pay for the phone at fair market value. I have rung Telstra but they can’t seem to tell me what that figure will be.
Any idea how th ...

xplora
Level 1: Cadet

Have contacted Telstra numerous times over the past 2 years about getting another persons account.......without success So here's an idea for Telstra//............................get yr accounts in order. The account I get is copied hereunder....get ...

KatieBrown
Level 11: Detective

Receiving email allegedly from Telstra (of course this is false as I don't have a direct debit) so I'm warning others who do have a direct debit set up that this email from Telstra although looking like it is for Telstra, isn't. The email goes as fol ...

AncientMike
Level 1: Cadet

AirG recently started charging me 95cents a day. I never subscribed and they never sent me any messages.
So much for industry guidelines and government regulation and Telsta's apology. I've cancelled it now, but only after getting telsta to provide th ...

1657
Level 1: Cadet

Krisstie22
Level 1: Cadet

P

Pa

Azia07
Level 1: Cadet

Seeing as I pay $12/month it would be good to get value for that.  Having internet down all day only to be told there are no problems in my area and it must be a fault with my computer or connections, etc. a number of times THEN told to call a 13 num ...

Rodgin
Level 1: Cadet

What can you use " Recharge Credit " ????????Its a simple question, what about a simple answer. ??

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