I am getting computor phone calls to say that my internet is going to be disconnected. I have checked my billing on my telstra account and the last bill that I paid was to be paid on the 14th january and they said that it had been paid for.
It does sound like you have encountered a scam call. In these cases, we recommend customers hang up the call and do not follow any instructions provided by the person on the phone.
If you wanted to report the call, you can do so via this website: (https://tel.st/jj7mx)
At any time if you are concerned about a call you received and would like to check if there has been any outbound correspondence from Telstra, please contact us on live chat via this link: https://tel.st/kzkcz or via your 24x7 App on your mobile device https://tel.st/mqkej
Thank you for your diligence, and please don't hesitate to contact us again should you require further assistance in future.
It does sound like you have encountered a scam call. In these cases, we recommend customers hang up the call and do not follow any instructions provided by the person on the phone.
If you wanted to report the call, you can do so via this website: (https://tel.st/jj7mx)
At any time if you are concerned about a call you received and would like to check if there has been any outbound correspondence from Telstra, please contact us on live chat via this link: https://tel.st/kzkcz or via your 24x7 App on your mobile device https://tel.st/mqkej
Thank you for your diligence, and please don't hesitate to contact us again should you require further assistance in future.
Hello