15986359869
Level 1: Cadet

direct deposit

Answered

i would like to set up a direct deposit instead of direct debit on my account please.

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: direct deposit

If you were wanting to manually pay your bill, you can cancel your current direct debit online via MyAccount - http://tel.st/myacc - you can make payments onto your bill using BPay if you wanted to do it via your bank, or can be done as a direct debit on demand, by card, or by paypal on the pay now screen. 

 

If you are in credit on the account and are wanting the excess to be transferred to you, the billing team can arrange that for you on 13 22 00 or on Live Chat - http://tel.st/livechat/

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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2 REPLIES 2
Level 22: Superhuman

Re: direct deposit

As this is a public forum please remove your personal details.
Telstra Crowd Support is not a customer service channel for Telstra. We don't have any account access here.
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. My motto: "Doing the right thing is never wrong".
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: direct deposit

If you were wanting to manually pay your bill, you can cancel your current direct debit online via MyAccount - http://tel.st/myacc - you can make payments onto your bill using BPay if you wanted to do it via your bank, or can be done as a direct debit on demand, by card, or by paypal on the pay now screen. 

 

If you are in credit on the account and are wanting the excess to be transferred to you, the billing team can arrange that for you on 13 22 00 or on Live Chat - http://tel.st/livechat/

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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