Level 1: Cadet


I have recently turned 65 and have received a seniors card.  do Telstra offer a discount on my mobile service?

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Community Manager Community Manager
Community Manager

Re: discount

Hey @shazz601,

Thanks for reaching out. While we don't offer a seniors discount for a mobile service specifically, we do provide a range of discounts to eligible pensioner customers including:

  • A monthly call discount on Consumer Fixed Plans
  • A discount on connection charges for a new home phone service
  • Exempt from paper bill and non-electronic payment fees (

If you can complete the following webform located here: and provide me with the SR reference number that is generated upon submission, I'll do what I can to action this for you.


Please let me know when this has been done, and I'll help where I can.



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Level 22: Superhuman

Re: discount

Telstra offer a pensioner discount on your home phone....but not a seniors card discount. The pensioner discount is generally not applicable on contracted home services... but on standard home phone services. I'm not a Telstra employee.
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".

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