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tylah
Level 1: Cadet

need help!

I have gone over my call by around $300 is there anyway to fix this????

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  • No, I still need help
8 REPLIES 8
Level 23: Superhero

Re: need help!

Fix this?? That'll be pay the outstanding amount and if you find that's its a regular thing, change to a higher plan.

Cheers,
Dave

tylah
Level 1: Cadet

Re: need help!

So I will be paying my normal bill plus the $300?
Level 23: Superhero

Re: need help!

I would imagine. If you went over your call allowance then yes, what ever your call allowance is /was then anything over and above is extra. If you knew you was getting close you could've called up Telstra and changed to a more suitable plan before going over.

This being an open public forum it's just my opinion.

Cheers,
Dave

tylah
Level 1: Cadet

Re: need help!

And it $1 per minute correct?
Level 23: Superhero

Re: need help!

For what? Unfortunately as this is a public forum we don't know who you are and what associated accounts you have with telstra. (Not that I or anyone else expect you to reveal private info on a public site)

Cheers,
Dave

tylah
Level 1: Cadet

Re: need help!

For a 1 minute call it cost $1?
Level 23: Superhero

Re: need help!

Not giving much here... Found....

Talk & MMS
$600 value talk
and MMS
2 min standard call $2.38

Call rate: 99c per 60 seconds + 40c connection fee

MMS: 50c each

Video Messages: 75c each

All usage to standard Australian numbers.

Cheers,
Dave

Clyne
Level 11: Detective

Re: need help!

Caaf is right.

 

You can upgrade your plan to get higher or even an unlimited allowance. That's if you think you can afford since changing plan may cost you certain charges if you're on a contract.

 

If that's not an option for you, just have to manage you usage next time.

 

For your current bill, I'm afraid you would have to deal with that. Smiley Embarassed

I eat cookies and kudos! Happy thoughts!

Cheers!
Clyne

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