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waynejohn
Level 2: Rookie

online order from Telstra Gift Shop

I placed an order for a blue tooth speaker from the gift shop, online and the form does not allow you to enter your apartment number. So I submitted the order with the street number only and it was accepted and I received an email confirming the order. Who and how do I contact in Telstra to get the apartment number added.

JWB

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Level 21: Augmented
Level 21: Augmented

Re: online order from Telstra Gift Shop


@waynejohn wrote:

I placed an order for a blue tooth speaker from the gift shop, online and the form does not allow you to enter your apartment number. So I submitted the order with the street number only and it was accepted and I received an email confirming the order. Who and how do I contact in Telstra to get the apartment number added.


@waynejohn It would probably be best to use the online Telstra 24/7 chat service https://tel.st/t65yg 

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