How do I remove a service restriction?
Search suggestions will appear below the field as you type
No results found
Take me to
You can remove a service restriction by doing the following:
- Pay any overdue amount in full, including any late payment fees
- Report a payment to tell us when you’ve paid. If you make your payment via My Telstra, there's no need to tell us – your restriction will be removed within two hours or less.
Rather get in touch? Let's get you connected
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Contact us
We're here to answer your questions.
In store
Find your nearest Telstra store or Wi-Fi hotspot.