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jimmymotherwell
Level 1: Cadet

rip-off

Telstra are the worst telco I've ever had to deal with they have ripped me off at every opportunity .do not sign up for any of there plans. I can't believe how bad they are

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Level 24: Supreme Being
Level 24: Supreme Being

Re: rip-off

If you are having a specific problem then if you post the issue you are having the community may be able to help troubleshoot any issue.

 

If it is an account issue and you haven't been able to get it sorted with the account team, I would suggest lodging an official complaint here:

https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-p...

 

You will be then assigned a case manager to resolve the complaint for you.

 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit