CrowdSupport®
1236754
Level 1: Cadet

why is it that your different areas within Telstra communicate so that you r right hand understand

why is its what the left is doing . why is it that your happy to have customers trying to find their solution to problems that generate from your processes. I amazed how bad Telstra is at customer service and  that your different areas within Telstra communicate so that you r right hand dosent understand what the left does.

Actually Ill ansewer the question Telstra doesnt have bad customer service it actually dosent provide any to start with . an embarrassment in its continued failings that put the customer last.

 

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1 REPLY 1
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Level 23: Superhero

Re: why is it that your different areas within Telstra communicate so that you r right hand understa

Hello... as Crowd Support is not a customer service channel for Telstra and most of us are customers like you... your frustration is best directed to Telstra management. A search will give you an email contact to management. Many have shared your pain. Is there a specific issue one of us can assist you with?

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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