why is it that your different areas within Telstra communicate so that you r right hand understand
why is its what the left is doing . why is it that your happy to have customers trying to find their solution to problems that generate from your processes. I amazed how bad Telstra is at customer service and that your different areas within Telstra communicate so that you r right hand dosent understand what the left does.
Actually Ill ansewer the question Telstra doesnt have bad customer service it actually dosent provide any to start with . an embarrassment in its continued failings that put the customer last.
Hello... as Crowd Support is not a customer service channel for Telstra and most of us are customers like you... your frustration is best directed to Telstra management. A search will give you an email contact to management. Many have shared your pain. Is there a specific issue one of us can assist you with?
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I'm not a Telstra employee. 50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas. "Being 75 years of age, entitles one to be an expert at everything!!"