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Macky21
Level 1: Cadet

Nbn

How do I find out which nbn plan I am on? I have a Telstra unlimited broadband service but am expecting a faster than the 40Mb/s that I'm currently getting.  I want to find out if I'm on the NBN 50 or NBN 100 plan. Can someone help me?

JS-dwh
Level 1: Cadet

Hi All. I have held off but have bitten the bullet and NBN is getting connected on28th. I already have my white modem and Telstra black box..from my existing cable..and home phone. I would like to hear of your experience with NBN. I live in inner cit ...

gorgo
Level 3: Gumshoe

When you upgrade a plan, does this also extend your contract from the date you upgrade or does it continue the original term. 

Cards
Level 2: Rookie

I decided to go from my ADSL (4.4Mbps has been the best speed ever!) plan to the NBN FTTN. I was told the cost would be $90 per month and a free router if I stay with Telstra for 12 months. I received an email with an estimate for $180 for the first ...

AngryArowana
Level 1: Cadet

I switched from my cable service to nbn from December 2019 & upon sign up I was promised 50% speed boost price,but every month since then the bill was always charged $120 instead of the promised rate of $105.I have been calling Telstra every month ju ...

Poppy2599
Level 3: Gumshoe

on 25/11 i contacted telstra as i was running out of data and had used my free top ups. i was told that was ok i could get a once off free top up. i was told this had been successfully processed. at the same time i signed up to a new plan $90 unlimit ...

Asa_Lain
Level 1: Cadet

So a few weeks ago I moved house, and as luck would have it there was a connection point on the wall marked with the NBN logo. I've never had NBN before because I move around between rentals a lot and I think the NBN line connection should be paid fo ...

bruno1958
Level 1: Cadet

why is no one helping me

Gary54
Level 1: Cadet

Telstra: why can’t you supply a sensible sized mobile data plan? You offer month to month 10Gb -$25 and 50Gb for $50, why not a useable 20 or 25 Gb plan? Beggars belief either too little or too much imho. 
Secondly in your free sports package we get A ...

gorgo
Level 3: Gumshoe

When you upgrade a plan, does this also extend your contract from the date you upgrade or does it continue the original term. 

Poppy2599
Level 3: Gumshoe

on 25/11 i contacted telstra as i was running out of data and had used my free top ups. i was told that was ok i could get a once off free top up. i was told this had been successfully processed. at the same time i signed up to a new plan $90 unlimit ...

MrsMac54
Level 1: Cadet

I was told, with our new plan with the Telstra TV box, that we have $125 credit. Not sure how that works. 

LambsLamborghin
Level 2: Rookie

I want a computer check I need a person to come to my house & do a health check on all my computers will it cost me anything & how much or is my membership to cover the cost?

doug18
Level 2: Rookie

HiI am a little confused by an Email I received from Telstra in May this year. In part, the email states;”Your plan is nbn ready, so there'll be no change to your current plan inclusions, payments, contract period or phone number.”My current ADSL2+ p ...

TopherChris
Level 2: Rookie

Hi,New here... I just came back to to the 'T' with a Nighthawk M2 plan and an iPad Pro plan. The M2 has it's foibles but is FAST ! Wondering, a couple of things Re. MBB plans (for backup sim).1. e.g. "12GB data + 8GB bonus - Offer ends 2 Sep 2019"-- ...

Emmala89
Level 2: Rookie

Hi so our internet died Sunday night and technicians have just got it back on now (Thursday afternoon). The fault was on telstra’s end. I was told to contact billing afterwards and they would put a discount on the next bill in lieu of having no servi ...

NOtrust
Level 1: Cadet

Home internet is outage again☹️

Bigpoppa2
Level 1: Cadet

Am i still locked into a contract i would like to explore other options

darwinNBN
Level 1: Cadet

I had a contract for NBN which included the premium speed boost in the price and when the contract ended the ones that we're on offer were less value than the one I was currently on. I let the contract go past the end date and we continued to pay the ...

Gary54
Level 1: Cadet

Telstra: why can’t you supply a sensible sized mobile data plan? You offer month to month 10Gb -$25 and 50Gb for $50, why not a useable 20 or 25 Gb plan? Beggars belief either too little or too much imho. 
Secondly in your free sports package we get A ...

Soloist
Level 1: Cadet

Please consider a lower cost NBN plan ( say 50 GB) eligible only to pension card holders. 

bevelhead
Level 1: Cadet

Hi, just having a rant about stuff that truly p*sses me off.Can someone please explain why there are different rates and plans for data aside from a business making money perspective. Data is data full stop. All these plans and terms and conditions a ...

Jeffro53
Level 2: Rookie

Telstra speeds are a joke, i get double their download speed using optus 4g on my mobile than what i get using the gateway wireless connection

Wanglese
Level 22: Superhuman

Thought I'd write up a report on this.   I waited until my mobile phone was out of plan, because I wanted to synchronize my NBN with the phone. The NBN had gone out of contract last year. The background is, I was on NBN, max speed, unlimited, my phon ...

Dtak
Level 1: Cadet

Hi. Just checked the new bundle pricing for the father in-law. I changed my bundle 6 mths ago because I was paying a lot more and getting a lot less and according to the new bundle pricing it has happened again. Seriously getting sick of telstra’s 24 ...

Chooty11
Level 1: Cadet

You would imagine the leading communications network would have communications skills. My cable network has been down for over 1 week. After my first faults complaint I have veen literally sent from pillar to post typically pass the buck situation wi ...

_NeO_
Level 1: Cadet

Hi All, I would like to share my horrifying experience that I have while requesting a move. So I'm Telstra's Small Business Customer and planning to move my location. So like any other customer I've called Telstra on the Support number. My previous a ...

stikxx
Level 2: Rookie

Just a short goodbye note to you Telstra, and the stupid people (Just can't think of another way of putting it) that have made decisions to cap speed and increase pricing to the point where 85% of other providers just offer a far superior bundle or p ...

notflyingscot
Level 1: Cadet

Anyone moved to Telstra NBN in this recently set up area. We currently have 100 MBS speed boost via our cable tv connection. How does NBN compare, what plan have you gone for?

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