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Ahhhhhh242
Level 2: Rookie

I just received two emails from a Michael Ackland, Sales & Service Executive, congratulating me on renewing my plan. I did no such thing and have no idea what they are doing with my account.  None of the help sections have any information about this ...

Paul9906
Level 1: Cadet

Won’t let me redeem for Foxtel

John_All
Level 1: Cadet

I moved home 2 months ago and after 4 no shows from a Telstra technician, where each time I took half days off work, finally my cable internet is working. BUT my plan was changed to $200mb when I was on a UNLiMITED plan!!!!!! I have spent hours on th ...

boyquibz
Level 1: Cadet

I called telstra to switch my old connection into NBN, they offered me a lower plan rates with unlimited data and with out foxtel plan for as low as $89. When my bill came today, I was surprised because it was sky rocketed to $165, they did not chang ...

joe1121
Level 1: Cadet

So I got a call from a lovely Telstra agent I guess it was a salesperson 2 weeks ago and she wanted to offer me to upgrade to a new plan which I get more benefits I said I'm on the highest plan the only way I would switch is if I get a new modem beca ...

John124hdjdj
Level 1: Cadet

My cable network down for last 5 weeks since informed of nbn work.
My 4g backup at 0.2 mbps
How do I get it up to the 6mbps Telstra say

mj_cowley
Level 2: Rookie

On the 4th of November, I lodged a complaint about the speeds of my smart modem. Specifically, when my cable failed, I'd be placed on to the 4G network, but at speeds resembling dial-up era connections. I'd remedy this by pulling out my Telstra Mobil ...

articulitus
Level 1: Cadet

HiI would like to have unlimited data allowance for Netgear M1 and Broadband .I have Mobile Phone/ Home Phone /Adsl and netgear M1 wireless.Is it possible to bundle the lot ? Pay less...get more?

rhondamanyweath
Level 1: Cadet

Plainlands QLD 4341 .

Eddy1985
Level 1: Cadet

I have reached my internet data limit and have been scaled to 256kb.
I tried to top up my data a few times and it keeps saying once processed, I will receive an email. I've done it a few times now and unreliable Telstra is yet to process a request or ...

Ahhhhhh242
Level 2: Rookie

I just received two emails from a Michael Ackland, Sales & Service Executive, congratulating me on renewing my plan. I did no such thing and have no idea what they are doing with my account.  None of the help sections have any information about this ...

rhondamanyweath
Level 1: Cadet

Plainlands QLD 4341 .

Thijs
Level 2: Rookie

Hi
I currently have 2 mobile plans at Telstra and want to add a broadband plan. Optus and Vodafone give discounts for adding plans, but I don't see anything like that at Telstra.
Would be a normal thing to do right?

Anyone know of such discounts?

DazedConfused
Level 1: Cadet

Does anyone know if it's possible to take a break (3mths) from my plans while away on an extended holiday? I don't want to disconnect, I just want to put my plan on hold so that I'm not paying for a service that I don't need for a few months.

melsavannahcat
Level 1: Cadet

I signed up to Telstra In July (Sales Person rang me) simply because at the time I thought It was a good deal on an unlimited bundle but since August I've had nothing but issues with over 60 dropouts of my broadband service & I feel it's becoming mor ...

Duncand2
Level 1: Cadet

I have just received a recorded message on my landline <Removed for Privacy> that said "your Telstra broadband service will be terminated today. If you wish to speak to Telstra press 2 now."
I want to know what is going on? Is this more scam calls.? I ...

Youngy54
Level 2: Rookie

I have just noticed that when I connect to the internet & logon to Telstra webmail, using Telstra Turbo pre-paid mobile usb modem - that the data attributed & billed to my account is 2 mb sent & 13 mb downloaded - how is this so, for this one (1) act ...

JaneyB1
Level 1: Cadet

Wanting to know when my current plan expires please?

Suteck
Level 1: Cadet

Hi, I've been on Telstra Cable for many years and was recently told my rate would change in November.  I called up today and changed to the $89 Unlimited casual plan and was told there would be no upfront charge. I received an email showing my Order ...

Greenmachine
Level 1: Cadet

Can you give me a good deal for 24 months contract with internet unlimited or 1000 gb

bevelhead
Level 1: Cadet

Hi, just having a rant about stuff that truly p*sses me off.Can someone please explain why there are different rates and plans for data aside from a business making money perspective. Data is data full stop. All these plans and terms and conditions a ...

Jeffro53
Level 2: Rookie

Telstra speeds are a joke, i get double their download speed using optus 4g on my mobile than what i get using the gateway wireless connection

Wanglese
Level 22: Superhuman

Thought I'd write up a report on this.   I waited until my mobile phone was out of plan, because I wanted to synchronize my NBN with the phone. The NBN had gone out of contract last year. The background is, I was on NBN, max speed, unlimited, my phon ...

Dtak
Level 1: Cadet

Hi. Just checked the new bundle pricing for the father in-law. I changed my bundle 6 mths ago because I was paying a lot more and getting a lot less and according to the new bundle pricing it has happened again. Seriously getting sick of telstra’s 24 ...

Chooty11
Level 1: Cadet

You would imagine the leading communications network would have communications skills. My cable network has been down for over 1 week. After my first faults complaint I have veen literally sent from pillar to post typically pass the buck situation wi ...

_NeO_
Level 1: Cadet

Hi All, I would like to share my horrifying experience that I have while requesting a move. So I'm Telstra's Small Business Customer and planning to move my location. So like any other customer I've called Telstra on the Support number. My previous a ...

stikxx
Level 2: Rookie

Just a short goodbye note to you Telstra, and the stupid people (Just can't think of another way of putting it) that have made decisions to cap speed and increase pricing to the point where 85% of other providers just offer a far superior bundle or p ...

notflyingscot
Level 1: Cadet

Anyone moved to Telstra NBN in this recently set up area. We currently have 100 MBS speed boost via our cable tv connection. How does NBN compare, what plan have you gone for?

nd123
Level 1: Cadet

I have placed an order for the $99 1000GB Bundle with the gateway modem, online on Sunday (6th Aug) and I have been told by the online sales team that the device delivery should be expect it within 3-5 business days. Soo I waited~! Today (10th Aug) I ...

DarkStar69
Level 1: Cadet

Hi. Hoping someone can help me out here. On the 31/7/17 I called up and had my bundle changed to the "Best Bundle Ever". I recieved an email with the new bundle details confirming this. However that was 4 days ago and now my account has ticked over t ...

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