CrowdSupport Wiki

Broadband & nbn™

Showing results for 
Search instead for 
Did you mean: 

How to activate your home broadband data top up on My Account

This article and video explains How to activate your home broadband data top up on My Account.

Telstra home broadband customers are eligible for three free data top-ups a year.

To activate a data top-up go to and log in with your Telstra ID.  In the ‘plans and usage’ column choose your internet service > scroll down to ‘Features’ and click on ‘Top-up now’ > ‘Confirm top-up’.

Top-ups generally take up to 1 hour, in rare circumstances they can take up to 48 hours. We’ll send an email once your top-up is active. If your top-up has not been added to your account, get in touch with us.


Version history
Revision #:
2 of 2
Last update:
Updated by:

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now