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NoName12
Level 1: Cadet

I raised an order for broadband bundle on 26th of the last month but still no progress. i raised a complaint by going through online portal and also raised it to CEO office but still no response. My new case manager is not even bothering to call me. ...

Tabion
Level 2: Rookie

Hello, I recently set up a new plan (exact same plan as I had previously except that plan was moved to another house when the owner moved away)
I was given a Telstra smart modem gen 2 and several times in half a month of having it I have gone to use m ...

Birdie
Level 1: Cadet

We had a blackout, but everything else in the house is fine.

Pliny
Level 2: Rookie

I'm off to New Zealand in Feb and I've bought a New Zealand 2 Degrees Travel SIM. Can I use this sim in my Telstra Huawei mobile wifi modem E5372T in NZ. 

MaralynManson
Level 2: Rookie

Has anyone else had the link sent to them to 'fix' their Smart Modem?

telstra.com/fix

I'm on a velocity network and the network has dropped out a few times lately. I receive emails informing me that it has switched to a mobile network temporarily.

My po ...

Ayush
Level 1: Cadet

I have got two tesltra smart modem with me and my house is little big so I was thinking of making one as a repeater, I know how to do it wired but does anyone has any idea for making it work Wirelessly??
That be a great help
Thank you

mooshytol
Level 2: Rookie

New customer. Telstra gave connection date, demanded we be home, NEVER turned up, never contacted us before or after. Lost a day's pay thanks to Telstra. Still don't know what's going on, if anything, if ever!!!

beattle711
Level 1: Cadet

I go a broadband Internet deal that had a home phone sswell so where is my home phone

IT_Mgr
Level 2: Rookie

Hi I am trying to connect a disk array to the Modem's USB port via a powered USB hub.The aim is to have up to 4 HDD's connected so that the home network can access different drives without having to connect/disconnect individual HDD units.Has anyone ...

pdd51
Level 2: Rookie

Good morning, I must advise everyone "up front" that I am not very tech savvy, so please don't judge me.As we live in a unit with plenty of block walls, and only one telephone outlet, it was necessary to have a range extender in place to enable ADSL2 ...

IT_Mgr
Level 2: Rookie

Hi I am trying to connect a disk array to the Modem's USB port via a powered USB hub.The aim is to have up to 4 HDD's connected so that the home network can access different drives without having to connect/disconnect individual HDD units.Has anyone ...

pdd51
Level 2: Rookie

Good morning, I must advise everyone "up front" that I am not very tech savvy, so please don't judge me.As we live in a unit with plenty of block walls, and only one telephone outlet, it was necessary to have a range extender in place to enable ADSL2 ...

gregb2
Level 2: Rookie

How do I retrieve the password for a secondary email address. The email address are not setup with birth dates so how do you retrieve the password through Telstra's wonderful automated system!

doomjoshboy
Level 1: Cadet

hi guys  I have a problem with my modem. I am trying to do a DynDNS with noip.com but cant seem to find it. My Telstra Smart Modem is:Technicolor DJA0230TLS and I'm with NBN with you guys.  CheersJoshua Surace

RichPach
Level 2: Rookie

I live in the Hallett Cove, SA and my internet keeps dropping out. It will drop-out then reconnect then drop-out. It's frustrating when watching a movie and VERY frustrating when playing on-line games. Is there anything I can do to stop this or is th ...

ANMU
Level 2: Rookie

Battery has expanded to extent that back has popped of and won't stay on.Info on web suggests neither Telstra nor Netgear supply them.

Tamzy01317
Level 1: Cadet

Hi there I need to change my password

Coester
Level 2: Rookie

Sometime after 4 November 2018 my work emails stopped coming into my MS outlook. I also have a hotmail email address but these continue to come through OK. My emails are hosted through a company in another town. I also have a website hosted by the sa ...

hao4060
Level 1: Cadet

I just connected to NBN last month and missed the Telstra Smart Modem Gen 2 by a few days. Anyway, my landline phone was working by connecting to the Smart Modem until yesterday when I tried to make a phone call. BTW, before my call, I received SMS f ...

RASCHRO
Level 1: Cadet

HelloOur website rmscomponents.com.au is being warned of malicious content by Telstra Broadband Protect. I've scanned the site with Sucuri and Google Safe Browsing - both do not list any issues.  This looks to be a false positive, how can the site be ...

Pliny
Level 2: Rookie

I'm off to New Zealand in Feb and I've bought a New Zealand 2 Degrees Travel SIM. Can I use this sim in my Telstra Huawei mobile wifi modem E5372T in NZ. 

Tassiewalkers
Level 1: Cadet

Hi there, today I received an email advising that we had reached 80% of our data allowance. The numbers given (taken from our account usage) showed we had only reached 50%. To whomever is responsible for sending out these notices, could you please ch ...

Stephan_M
Level 1: Cadet

Instructions state you can block a whole number or part of it (eg area code). Can you also block part of the full number ie 02 9999 and will block all numbers containing this sequence?

tlewis
Level 1: Cadet

Hi, I am seeing a strange routing issue at one of the sites I manage. When the site goes to banking.westpac.com.au this is the result:

traceroute to banking.westpac.com.au (203.24.5.4), 30 hops max, 60 byte packets
 1  gw1.vic.asp.telstra.net (203.45.2 ...

DSanderson
Level 1: Cadet

I just installed Telstra Broadband Protect (Anti-Virus Plus Security) from within My 24x7 dashboard.  After it installed, I am now asked for a license key.  I understood Broadband Protect came with my broadband bundle and automatically activated.  Ho ...

DanJohnson
Level 1: Cadet

I can’t acess my internet it just opens a browser up that says 401 authorisation required

AZONIA17
Level 1: Cadet

Hi i want to know how long does it take to complete a online order keep saying it in process and was told the order should be finish on the 2nd of Dec

Energybun05
Level 1: Cadet

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