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KerriStof
Level 1: Cadet

Why is it when ever I am home and connect to my internet via wifi on my phone it never works!! It's like Telstra is forcing me to use up my mobile data to charge me extra. It constantly stops so I have to turn wifi off just to load pages it's ridicul ...

twopinkears
Level 2: Rookie

My emails are going to telstra webmail and not to my outlook as i have mentioned before.I have just looked at my emails for the first time this week and see that there is 170 in Telstra webmail and only 70 in my windows 10 outlook .I wish for my emai ...

Toigch
Level 1: Cadet

So telstra air connects fine and has the whole login situation on mobile however no popups to login appear on my laptop and it just says "no internet". ??

Ben77dad
Level 1: Cadet

https://telstra-nbn.speedtestcustom.com/result/e97b4e10-d365-11e8-86fd-a187b9b06424  when the repair guy was here last week my speed jumped from the usual 6-7, up to 11.6mbps. adsl.20 minutes after he left it went back down to 6.4can I achieve the be ...

Nand00s
Level 1: Cadet

so for some reason my telstra gateway is throttling my bandwidth to my computer. (6.5mbps) everything else (phone, tablets etc conntected to my wifi is 100+mbps)How do I resolve this?       

twopinkears
Level 2: Rookie

I am using Windows 10 outlook but for some reason my mail is going to telstra webmail and I would prefer it to remain at outlook because I have 48 folders and a lot of contacts to move if I had to use Telstra webmail.How can t stop my mail going to T ...

MoniK
Level 1: Cadet

Hello, where can I find my payment history for prepaid mobile wifi / broadband? 

Munruben1
Level 1: Cadet

Have had slow broadband speed & did a check earlier day with the following results Ping 20Download 3.1Upload 0.8 What can be done to improve it, am currently looking not to go onto NBN and just get a mobile WIFO unit.

Hensy
Level 1: Cadet

I am unable to sync my calendar events on any of my devices as of a few days ago. Now I keep getting the below error. I have three mac devices all of which have the same issue. I have removed the account and added it again with the same result. The s ...

twopinkears
Level 2: Rookie

I am using Windows 10 outlook but for some reason my mail is going to telstra webmail and I would prefer it to remain at outlook because I have 48 folders and a lot of contacts to move if I had to use Telstra webmail.How can t stop my mail going to T ...

Hensy
Level 1: Cadet

I am unable to sync my calendar events on any of my devices as of a few days ago. Now I keep getting the below error. I have three mac devices all of which have the same issue. I have removed the account and added it again with the same result. The s ...

craigc
Level 3: Gumshoe

Hi Anybody from Telstra care to find out what is going on. Each time I do the diagnosis, it just adds 1 more day to when the problem will be solved: Location: MELBOURNE State: VIC Service: Cable Description: Customers may experience difficulties usin ...

AjN3806
Level 2: Rookie

This is still an issue, yet my previous post has since been archived! https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Telstra-Pro-Gateway-Netgear-V7610-Router-blocks-valid-remote/m-p/757949#M39223 Is there a way to perhaps white list approved ...

Sooz2002
Level 1: Cadet

What does the flashing blue light on the cable connector box mean?

oscar22
Level 2: Rookie

i got the internet modem fast 5355 can i swap for frontier d j n 2130, do i have to ring telstra to register the new modem or is just plug an go,thanks.

perriko
Level 4: Private Eye

Telstra/Bigpond mail IS NOT CURRENTLY WORKING - Despite what your service status website says! Call help line.... hold forever! chat line... too busy to respond (please wait and watch our ads).

NickyMann
Level 1: Cadet

Current outage listings show no outages in Point Cook.  My address list as out until Friday 19 October for "Scheduled Maintenance".  Phone line is okay (FTTP).  Started yesterday when I turned off the power for about 10 minutes.  Last time this happe ...

LaS11
Level 2: Rookie

I have a pre-paid Telstra Wi-Fi 4G (ZTE) which I bought with an inserted sim several years ago but had stopped using it for a while. I want to know how I can reactivate the device so I can recharge it. Do I need to go and get another sim card? It alr ...

oliverrat
Level 2: Rookie

I am on cable using Gateway Max 2, I am about to change internet and phone plans and have been given the option to upgrade to the Smart Modem. Will it give me same or faster speed, is there a need to upgrade to this? (NBN not in my area yet) Thanks

KerriStof
Level 1: Cadet

Why is it when ever I am home and connect to my internet via wifi on my phone it never works!! It's like Telstra is forcing me to use up my mobile data to charge me extra. It constantly stops so I have to turn wifi off just to load pages it's ridicul ...

MoniK
Level 1: Cadet

Hello, where can I find my payment history for prepaid mobile wifi / broadband? 

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

Scouse1
Level 1: Cadet

My Bigpond Mobile Wi-Fi 4G no longer connects to the internet (Wi-Fi works OK within our apartment).  See below. Alternative Wi-Fi network working fine - hence able to send this message!

BungyStudios
Level 1: Cadet

After downloading movies on my home cable broadband for a week. I have discovered the hidden limit to "Unlimited" broadband packages.

It turns out, I got slowed down to a halt after 15.1TB of data usage.

I did not breach any "Fair Use" policies, yet I ...

Ryeuu
Level 3: Gumshoe

Hello,

My mates and I currently use a tool called "Shadowsocks" (SS) to control the route or path that our game packets take to reach our game server, which is located in Taiwan. Currently we use the following paths:

Home (SS Client) > Singapore VPS (S ...

KT47
Level 1: Cadet

Rang Telstra last Friday in regards to the modems WAN light blinking and not connecting.Apparently they were going to call back due to technical difficulties(System Down) calling a technician to see us. We have called two times since and still same r ...

Lundrel
Level 1: Cadet

Folks,I have been sold a Nighthawk M1 to replace my 3g Netcomm. To begin with the Netcom had an excellent wifi range and good connectivity capability.We are farmers and have a lot of machinery and electronic equipment connected to our Network includi ...

terryv1
Level 1: Cadet

I have finally solved this, thanks to ZTE, no thanks to Telstra.1. get an unlock code from Telstra, it will cost you $25 unless the modem is 2 years old2.Turn off any modems in the house that you are using for your home internet as they can cause WI ...

sccf
Level 1: Cadet

Mostly my configuration (MF823 stick, Dovado Tiny in bridge mode) gets allocated a public IP address when connecting to the network, but on occasions it is issued a private 1.x.x.x address, which obviously breaks access to our internal servers. We th ...

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