Broadband & nbn™

At Telstra, we are aware of the many suspicious emails, phone calls and SMS messages that our customers may receive. Our Cyber Security department, in conjunction with colleagues throughout Telstra, closely monitors these scams and works hard to min ...

General   What is the Telstra Smart Modem™? The Telstra Smart Modem™ is a ‘power on working’ solution (begins to give you connectivity as soon as you turn it on) that will work on multiple technologies (ADSL, HFC and nbn™ access technologies). The m ...

If you’ve recently set up and installed your Telstra Gateway Pro™, you’ll need to configure your device so you can start using it. This video will show you how.  

Watch this video if you’d like to know how to use Telstra Broadband Protect Parental Controls to manage when your family can go online and how to add “Homework Time”.   Find out more about Telstra Broadband Protect.  

The way your home is set up for internet, and the way you use it, can affect your broadband speed. Here are some things you can do to boost your connection throughout the home:   Wi-Fi signal weak? The strength of your Wi-Fi signal can be affected b ...

The Telstra Gateway Pro™ provides high speed Wi-Fi and connectivity for a variety of business devices. If you’ve recently received one, watch this video to see how to install it.