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Support Team TommyR
Support Team
Ben_F
Community Alumni (Retired)

  Why is my email being blacklisted?       Blacklisting may be the cause of difficulties when sending or receiving emails and the below points will provide more information on why. Typically when Spamhaus blacklisting is preventing your emails, u ...

Support Team ShannonD
Support Team

  If your business uses E-Mails for marketing, newsletters or billing purposes and receive an error when sending to all BigPond or Telstra mailboxes you will first need to do a few checks such as:

PTR record for your IP address is correct. This can ...

Ben_F
Community Alumni (Retired)

QuestionAll of a sudden my email attachments are being resized downwards. I am a using a Mac and have been sending jpeg preview images to my clients for years without problems. Now my clients are complaining that the images have been resized to about ...

Community Manager DanK Community Manager
Community Manager

Thank you to everyone who has let us know about their current experience with Spam.

We're always working to improve our Spam filter,  however some management on your behalf may still be beneficial to help manage your inbox.   In order to help us fine ...

Community Manager DanK Community Manager
Community Manager

If you have noticed that you are receiving a large amount of emails from the post master (postmaster@bpe.nexus.telstra.com.au), it could be due to a number of reasons but the two most likely are;   A third party has used your email address as a repl ...

Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

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