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Telstra (Retired) Shellock
Telstra (Retired)

Testing your broadband speed     To get an accurate picture of what the speed available, you need to:   1. Disconnect or disable any device connected to the modem via LAN or WiFi. This includes any TVs, T-Boxes, AppleTVs, gaming consoles, mobile phon ...

Community Manager TimBartel Community Manager
Community Manager

    If you have or are planning to use a Telstra USB 4G (320U) or Telstra USB 3G (312U) on a PC currently running Windows 10, please note that the Telstra Connection Manager software is currently incompatible with that operating system.   We are wor ...

Telstra (Retired) PaulQ
Telstra (Retired)

Windows and Mac users can download the Telstra Pre-Paid Mobile Broadband Connection Manager for USB devices.   Download for the Telstra Pre-Paid Mobile Broadband Connection Manager:   For Windows users (ZIP, 33.9 MB) – Version 3.17.30227 For M ...

Community Manager TimBartel Community Manager
Community Manager

Windows and Mac users can download the Telstra Post-Paid Mobile Broadband Connection Manager for USB devices.   Download for the Telstra Post-Paid Mobile Broadband Connection Manager:   Bigpond Mobile Broadband Users: For Windows users (ZIP, 33.9 MB ...

Ben_F
Community Alumni (Retired)

There are several tools that can be used to Measure your Bigpond Usage. Note, these apps aren't approved by Bigpond/Telstra:   NetMeter:  this tool includes an almost transparent click-through graph in the corner of the screen that shows any traf ...

Community Manager DanK Community Manager
Community Manager

   - Huawei Telstra WiFi 4G Advanced Pro X (E5786) Press the Menu button (on the top side of the device) until Check for Update is higlighted Press the Power button to start the update    - Huawei Telstra 4GX WiFi Pro (E5787) Select Setting ...