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Support Team TommyR
Support Team

In this video we will show you how to set up the NETGEAR Nighthawk® M1 mobile router.

  What's in the box: the NETGEAR Nighthawk® M1, a battery, a power adapter and a USB type-c cable.

Make sure the SIM card is activated and place in the SIM card sl ...

Community Manager DanK Community Manager
Community Manager

   - Huawei Telstra WiFi 4G Advanced Pro X (E5786) Press the Menu button (on the top side of the device) until Check for Update is higlighted Press the Power button to start the update    - Huawei Telstra 4GX WiFi Pro (E5787) Select Setting ...

Community Manager TimBartel Community Manager
Community Manager

    If you have or are planning to use a Telstra USB 4G (320U) or Telstra USB 3G (312U) on a PC currently running Windows 10, please note that the Telstra Connection Manager software is currently incompatible with that operating system.   We are wor ...

Community Manager TimBartel Community Manager
Community Manager

Windows and Mac users can download the Telstra Post-Paid Mobile Broadband Connection Manager for USB devices.   Download for the Telstra Post-Paid Mobile Broadband Connection Manager:   Bigpond Mobile Broadband Users: For Windows users (ZIP, 33.9 MB ...

Telstra (Retired) PaulQ
Telstra (Retired)

From time to time your internet service speed may be slowed, or 'shaped' if you have exceeded your plan's usage allowance.   When this takes place the speed of service will remain at the below speeds depending on the plan you are on:   Home Broadban ...

Technical Support Shellock
Technical Support

Testing your broadband speed     To get an accurate picture of what the speed available, you need to:   1. Disconnect or disable any device connected to the modem via LAN or WiFi. This includes any TVs, T-Boxes, AppleTVs, gaming consoles, mobile phon ...