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Community Manager ashliem Community Manager
Community Manager

If you are a business customer connecting to nbn and have selected self-installation, you can find the installation instructions on this page.   nbn is delivered using several different types of technology. You can find your nbn technology type prin ...

Support Team TommyR
Support Team
Ben_F
Community Alumni (Retired)

There have been a number of questions asked (generally by gamers and business owners) around the type of IP address that you get with specific types of Telstra Mobile Broaband Connections. Your IP address type can impact on specific activites you mig ...

Community Manager Gamgees Community Manager
Community Manager

General   What is the Telstra Gateway Frontier™ modem? The Telstra Gateway Frontier™ modem is a “power on working” solution (begins to give you connectivity as soon as you turn it on) that will work on multiple technologies (ADSL, HFC and nbn™ access ...

Community Manager TimBartel Community Manager
Community Manager

If you’ve got the Telstra nbn™ Self Install Kit for a Telstra Gateway Max and are on nbn HFC (Hybrid Fibre Coaxial), and need help setting it up – the nbn Quick Start Guide is available here.     What's in the Box?   To set up the Gateway, make sure ...

Ben_F
Community Alumni (Retired)

The way equipment is connected in your home, including phone cables and 'filtering' on devices attached to your phone line, are among the most common causes of slow internet speeds and drop-outs.   You can check for these problems by doing what we ca ...

Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

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