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Community Manager ashliem Community Manager
Community Manager

At Telstra, we are aware of the many suspicious emails, phone calls and SMS messages that our customers may receive. Our Cyber Security department, in conjunction with colleagues throughout Telstra, closely monitors these scams and works hard to min ...

Support Team TommyR
Support Team


This video will show you how to protect your computer from viruses and malware.   Find out about our Telstra Platinum technical support service.

Support Team TommyR
Support Team

This article and video explains How to manage the sites your family can visit with Telstra Broadband Protect.

Telstra broadband protect parental controls allows you to manage what your family can see and do online.

We'll show you how to turn on conte ...

Support Team TommyR
Support Team

How do I update my Telstra Online Security Software after Telstra Online Security has been upgraded? After your Telstra Online Security service is upgraded to Telstra Broadband Protect here’s how you update the software on all your computers that cur ...

Community Manager Gamgees Community Manager
Community Manager

Windows   Removing Telstra Online Security   The best way to remove Telstra Online Security from your computer is to use Windows “Add or Remove Programs” feature. Never delete the program files directly as this may cause your computer to become unusa ...

Telstra (Retired) Yannick
Telstra (Retired)

With the proliferation of computer viruses, Trojan horses, worms, E-mail spam and Denial of Service (DoS) attacks comes an increased risk of computer security vulnerability. While we strongly suggest you speak to a security expert, the following is a ...