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Diana82
Level 1: Cadet

I have a contract for another 12 months (of 2 years), after which time we will potentially be moving to a location without NBN so I don't want to sign a new 2 year contract. We currently have a 1Tb download limit that is slowed and we now have about ...

Steve20
Level 2: Rookie

Questions?When I signed up for my current plan ($99 a month) I was informed by the sales person that I did not need the $10 a month call plan as, except for premium numbers, they were included. I am paying for all calls I make. Local, National and th ...

Steve20
Level 2: Rookie

QuestionsFoxtel from Telstra.I am currently a Foxtel from Telstra subscriber. Out of contract. If I was to cancel my current subscription, ( Entertainment, Drama and Sports) and then re-sign on a 12 month contract, to the Entertainment, Drama, lose t ...

Ac195624
Level 1: Cadet

2 year bundle

RIPPEDOFF100
Level 1: Cadet

Feeling ripped off.- I signed up with Telstra's largest bundle with 24mths foxtel now.  The Foxtel now package was reason I signed up.- Was given only 12mths of foxtel now then account deactivated and asking for payment to continue.- Contacted Telstr ...

c0urtz21
Level 1: Cadet

Been on hold with Telstra Level 2 for 1 hour 30mins
Our broadband has been faulty since signing up 2 months ago.
100s of calls to Telstra, a technician out to our house, 2 modems, 2 logged faults and a complaint logged! Still no one calls us back! No o ...

iamrockstar
Level 1: Cadet

Hi,

I have re contracted to the unlimited + streaming bundle.
Just wondering if anyone else has and how long it took for your Telstra TV to arrive and when you finally were able to redeem your Foxtel now subscriptions. It’s been a week what should I ex ...

riki1
Level 1: Cadet

Hi received an official looking email regarding a gift card for being a bundle customer however i fear it might be a scam it says redeem at telstra.com/redeem  with a promotional code if i try to type in telstra.com it diverts  to telstra.com.au on m ...

Paul1969
Level 1: Cadet

I got an email from Telstra saying I could add another phone to my plan for $39p/m, so I thought great! I'll sign the Mrs up, so I did, and what a mistake! She bought a new phone from a Telstra store, and instructed them to disconnect her optus numbe ...

Msorsome
Level 1: Cadet


I signed up fur the unlimited $99 plan that also includes Telstra TV and a Google home but I did not receive the Google home , when do I receive it,?

iamrockstar
Level 1: Cadet

Hi,

I have re contracted to the unlimited + streaming bundle.
Just wondering if anyone else has and how long it took for your Telstra TV to arrive and when you finally were able to redeem your Foxtel now subscriptions. It’s been a week what should I ex ...

riki1
Level 1: Cadet

Hi received an official looking email regarding a gift card for being a bundle customer however i fear it might be a scam it says redeem at telstra.com/redeem  with a promotional code if i try to type in telstra.com it diverts  to telstra.com.au on m ...

boscocoelho
Level 1: Cadet

 Had called 132200 and was offered an alternative. 12 days later no record of what was offered and today, forced to go on new 24 months plan. Has anyone had this issue? how was it fixed? Cheers.

TWSmith
Level 1: Cadet

hi i no longer want my foxtel subscription please cancel asap 

691976
Level 1: Cadet

Hi wanting to combine Foxtel with my Telstra bundle which is home phone , internet and one mobile . Any suggestions on how I can and if it will save $

George21
Level 1: Cadet

I have two mobiles on plans, two iPads on Pre-paid, Home phone and BigPond (1500GB) on Home Internet Connect Plus and Foxtel from Telstra on my Account.  What will it actually cost me to take one of the mobiles to Optus?  That is, how do I determine ...

loftus
Level 1: Cadet

We have just handed our home bundle buisness ftom Foxtel to Telstra . So far its been nothing but trouble. I was told when changing my off plan mobile to Telstra pre-paid I would keep my own number . Then I get an e- mail showing a new mobile number ...

Misty68
Level 1: Cadet
fpul
Level 4: Private Eye

Hi back in May2018 we switched bundles to the Entertainment Plus with Foxtel sport ( Foxtel from Telstra ) ...(..CIS MOSC2160-20032018..) at a cost of $129 but then added 2 extra packs ,Drama and Movies at a cost of $20 each so now paying $169 .. As ...

faalcon99
Level 2: Rookie

Today I decided I would bundle all my services together, Home phone, Broadband, Foxtel. I thought after being a Foxtel with Telstra customer for 16yrs (after transferring my account with Foxtel to Telstra, was with Foxtel 5 yrs previously) A cable us ...

Diana82
Level 1: Cadet

I have a contract for another 12 months (of 2 years), after which time we will potentially be moving to a location without NBN so I don't want to sign a new 2 year contract. We currently have a 1Tb download limit that is slowed and we now have about ...

ross_hendo
Level 1: Cadet

so when i signed up for a new phone several months ago i was happy to see that the plan i chose "contained 3 STARTER PACKS" WITH FOXTEL.... now for some reason when i log in to foxtel now there is only one pack avaliable? i specifically remember pick ...

JNCo
Level 1: Cadet

Can some one please tell me why Telstra would plan and outage for maintenance of our NBN service in a Residual area on a public holiday . Wouldnt you ( sorry they ) think that this would be a peak period in a Residual area in this day and age . Well ...

Bek6
Level 1: Cadet

I am soooo over having to speak to someone from overseas who has NO idea about how to actually help?!!!! I was wanting information in relation to changing our bundle to something better aka. that we will actually use but the guy was terrible!! He act ...

tilzer
Level 1: Cadet

When i signed up to a telstra/foxtel bundle i recieved a free three month drama/movies pack.Apparently i have to telephone to canel .Question is WHY?

Lynn9
Level 2: Rookie

 Anyone else out their having issues with Telstra NBN up grades, ordered an upgrade back on the 2/5/2017 recieved my telstra TV box was suppose to be affective as of 24 hours from the 10/5 called everyday despite this I am no closer to the 1000G upgr ...

jennyc
Level 3: Gumshoe

Why can't I have a bundle- 250g and home phone on adsl ..@ 65-70 per month ..seems like bundles are dear and a lot can't afford the price of $80 

jennyc
Level 3: Gumshoe

No NBN only Adsl available so stuck with high price bundle of $80-with 500gig and home phone.Can I get a discount on this bundle , has anyone tried to get telstra to give a discount.

fred0604
Level 1: Cadet

I have a 2000G bundle with Foxtel Satellite included. How do I arrange for the satellite dish and infrastructure to be installed and delivered? I am told that their computer says we have Foxtel Satellite and we are being billed for the service which ...

tinadumpleton
Level 1: Cadet

I'm currently paying line rental for a home phone, which is barely used. I need it for the modem. I currently have unlimited wifi. I want a cheaper deal. there are 3 of us and we always are online, downloading etc, hence the unlimited. what can i do? ...

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