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Joanne3870
Level 1: Cadet

Access for all & Low income assistance.

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Hi All,   I was just wounding  if anyone could help me out with some information regarding Low income & pensioner discount assistance please. I have been trying to get any at all helpful information or any kind of assistance for over 12 months now but unfortunately still waiting.  I thought Telstra would have a much better range of choices  of package deals available. I have been a loyal customers for over 33 years & you would of thought that they would of have some sort of good discounted promotional deals.  Also for Pensioners & customers that are struggling financially. If anyone has had any positive assistance with these subjects could you please let me know. I see in the USA they have free Smartphones & many fantastic deals for people who are unfortunately in these very trying situations 

Thank you very much for any kind of help.   Jo

  

1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Access for all & Low income assistance.

If you are on aged pension, then there is a small discount available, just call 132200 and speak to a consultant and they will be able to assist. 

 

Otherwise, there really isn't anything for low income earners. You could speak to Centrelink as they have advisors who can help in that regard. 

 

As a general rule though,  for mobiles, prepaid would be the way to go if you are on a limited income. 

 

The $30 plan (28 day expiry unless you do it as an automatic recharge, which extends it out to a month), currently gets you unlimited calls to standard numbers within Australia,  plus 10GB data (With a bonus 10GB each month for the next 3 months).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Access for all & Low income assistance.

If you are on aged pension, then there is a small discount available, just call 132200 and speak to a consultant and they will be able to assist. 

 

Otherwise, there really isn't anything for low income earners. You could speak to Centrelink as they have advisors who can help in that regard. 

 

As a general rule though,  for mobiles, prepaid would be the way to go if you are on a limited income. 

 

The $30 plan (28 day expiry unless you do it as an automatic recharge, which extends it out to a month), currently gets you unlimited calls to standard numbers within Australia,  plus 10GB data (With a bonus 10GB each month for the next 3 months).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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