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diymort
Level 2: Rookie

We are still on Telstra contract for Internet till November 2019.While phoning Telstra on a billing matter for our bundle, Telstra assumed we would sign up for NBN available now.  It is the 'Essential Internet' plan -no contract. We like the no contr ...

CoNfUsEd321
Level 1: Cadet

I currently have the Hottest Entertainment Bundle (Unlimited data + Foxtel) and I want to switch to Unlimited data + Telstra Tv, does the Foxtel subscription stop with that old bundle upon activation of the new one?

bimmo1976
Level 1: Cadet

I signed a contract in January for a NBN bundle which included home phone and Telstra Tv. Due to Telstra’s own issues I still don’t have my services. They cut off my exisiting Telstra phone service and today also cut off the limited broadband (200mb) ...

LozinOz
Level 1: Cadet

Received an email from Telstra in early March with different offers for my switch over to NBN. Selected the “free $125 of BigPond Movies” , unlimited data and Telstra tv 24months. Email from Telstra with order number and confirmation. 6 weeks later, ...

49er
Level 2: Rookie

Our area has been without cable internet for the past 15 days, though the phone is ok.  The outages page invariably shows anything from 2 hrs to 8 hrs to 1 day to 2 days to "to be determined".  We (neighbour with same problem) feel that the installat ...

Pc128
Level 1: Cadet
KidMalonz
Level 1: Cadet

I complained that my old speed is hovering just above 57mbps so the Telstra Agent suggested the NBN Plan 90 that the speed can go to 100mbps.
Now that I am on the NBN Plan 90, the speed never reach 50mbps.
What is the speed of Standard Plus Evening Spe ...

Robbin
Level 1: Cadet

Hi I am currently a telstra customer for Nbn fixed line and 2 of my mobile phone service, my nbn is out of contract and I want to buy new phone and plan on the renewed contract for my two existing plans ,if I recontract for nbn as well on the same ac ...

Mmmbjj
Level 1: Cadet

In my Telstra account under my offers I have the ability to access 12 months free Foxtel. I have been trying to access this but have had issues. When I went to join up today it tells me the offer has expired but there is no expiration date on the off ...

49er
Level 2: Rookie

Our area has been without cable internet for the past 15 days, though the phone is ok.  The outages page invariably shows anything from 2 hrs to 8 hrs to 1 day to 2 days to "to be determined".  We (neighbour with same problem) feel that the installat ...

Pleasehelpme2
Level 1: Cadet

I have signed up for Telstra service since December as they promised to get me connected with their infrastructure (installing a Telstra pit in front of my house). My developer has submitted for telstra connection before selling me the land which I b ...

Milaann
Level 1: Cadet

Can i add a mobile (including the phone) to my existing service??
And what are the charges etc??

gardengirl
Level 1: Cadet

Is it possible to keep my prepaid Telstra mobile number but have it bundled with my home broadband bundle? I currently pay $30 a month for my prepaid mobile service.... would I be able to get a cheaper service this way? I have no interest in getting ...

Answer1
Level 1: Cadet

I have been billed $1 four times under Sdf Australia just after I got my home internet bundle, I don’t want whatever this is and this was where I was directed to have it resolved, thanks

Mags21
Level 1: Cadet

Hello, i enquiring about adding my mobile phone charge to my existing bundle, what are the costs? Now i am onprepaid.

Brad55
Level 1: Cadet

At what time does new data allowance kick in?

Salmag
Level 1: Cadet

Can I purchase an iPad Pro on a post paid plan, move my out of contract iPhone 7 to pre paid and share the data between them? I would like to buy a iPad Pro but don’t want a post paid plan for both as it’s too costly. I have 4GB pm now which I don’t ...

riki1
Level 1: Cadet

Hi received an official looking email regarding a gift card for being a bundle customer however i fear it might be a scam it says redeem at telstra.com/redeem  with a promotional code if i try to type in telstra.com it diverts  to telstra.com.au on m ...

iamrockstar
Level 1: Cadet

Hi,

I have re contracted to the unlimited + streaming bundle.
Just wondering if anyone else has and how long it took for your Telstra TV to arrive and when you finally were able to redeem your Foxtel now subscriptions. It’s been a week what should I ex ...

CoNfUsEd321
Level 1: Cadet

I currently have the Hottest Entertainment Bundle (Unlimited data + Foxtel) and I want to switch to Unlimited data + Telstra Tv, does the Foxtel subscription stop with that old bundle upon activation of the new one?

Pabs68
Level 1: Cadet

I don't see how in their right mind telstra could think that peace of mind data in anyway compensates for getting rid of data sharing. Bring back data sharing!

ross_hendo
Level 1: Cadet

so when i signed up for a new phone several months ago i was happy to see that the plan i chose "contained 3 STARTER PACKS" WITH FOXTEL.... now for some reason when i log in to foxtel now there is only one pack avaliable? i specifically remember pick ...

JNCo
Level 1: Cadet

Can some one please tell me why Telstra would plan and outage for maintenance of our NBN service in a Residual area on a public holiday . Wouldnt you ( sorry they ) think that this would be a peak period in a Residual area in this day and age . Well ...

Bek6
Level 1: Cadet

I am soooo over having to speak to someone from overseas who has NO idea about how to actually help?!!!! I was wanting information in relation to changing our bundle to something better aka. that we will actually use but the guy was terrible!! He act ...

tilzer
Level 1: Cadet

When i signed up to a telstra/foxtel bundle i recieved a free three month drama/movies pack.Apparently i have to telephone to canel .Question is WHY?

Lynn9
Level 2: Rookie

 Anyone else out their having issues with Telstra NBN up grades, ordered an upgrade back on the 2/5/2017 recieved my telstra TV box was suppose to be affective as of 24 hours from the 10/5 called everyday despite this I am no closer to the 1000G upgr ...

jennyc
Level 3: Gumshoe

Why can't I have a bundle- 250g and home phone on adsl ..@ 65-70 per month ..seems like bundles are dear and a lot can't afford the price of $80 

jennyc
Level 3: Gumshoe

No NBN only Adsl available so stuck with high price bundle of $80-with 500gig and home phone.Can I get a discount on this bundle , has anyone tried to get telstra to give a discount.

fred0604
Level 1: Cadet

I have a 2000G bundle with Foxtel Satellite included. How do I arrange for the satellite dish and infrastructure to be installed and delivered? I am told that their computer says we have Foxtel Satellite and we are being billed for the service which ...

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