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binichBlind
binichBlind
Level 1: Cadet
Friday

Pensioner Concession Card Discounts?

On my Home Broadband Plans there is a Pensioner discount listed to receive a $ 15 Monthly Call Allowance which can be used for 019,13 number and international calls

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3redzed
3redzed
Level 1: Cadet
3 weeks ago

changes to hottest entertainment bundle

I received a text recently (May 2019), explaining that my hottest entertainment bundle would now go up $10/month.Can anyone explain to me the reason for this change? And Telstra, be sure to explain what is changing in the service I receive. I'm not h ...

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Pdb61
Pdb61
Level 1: Cadet
4 weeks ago

I would like to discuss my current Foxtel bundle

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Chris148
Chris148
Level 2: Rookie
a month ago

TSA unwanted calls

What do i have to do in order to stop TSA calling me every 6 months to offer me all these great exclusive more cost effective deals that are always double the price of what I pay? Also im on the do not call register so how does this work?

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Steve4570
Steve4570
Level 2: Rookie
May

Home phone and mobile bundles / plans?

Hi. Is there still such a thing as a home phone (NBN) and mobile bundle? Have searched the Telstra site and found nothing but a couple of 404s. Looking for phone service only i.e. no requirement for home or mobile internet. Thanks! 

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CoNfUsEd321
CoNfUsEd321
Level 1: Cadet
April

Finishing internet with foxtel bundle

I currently have the Hottest Entertainment Bundle (Unlimited data + Foxtel) and I want to switch to Unlimited data + Telstra Tv, does the Foxtel subscription stop with that old bundle upon activation of the new one?

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diymort
diymort
Level 2: Rookie
April

Nbn no contract Essential Internet $70

We are still on Telstra contract for Internet till November 2019.While phoning Telstra on a billing matter for our bundle, Telstra assumed we would sign up for NBN available now.  It is the 'Essential Internet' plan -no contract. We like the no contr ...

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bimmo1976
bimmo1976
Level 1: Cadet
April

NBN connection and plan

I signed a contract in January for a NBN bundle which included home phone and Telstra Tv. Due to Telstra’s own issues I still don’t have my services. They cut off my exisiting Telstra phone service and today also cut off the limited broadband (200mb) ...

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LozinOz
LozinOz
Level 1: Cadet
April

Complaint

Received an email from Telstra in early March with different offers for my switch over to NBN. Selected the “free $125 of BigPond Movies” , unlimited data and Telstra tv 24months. Email from Telstra with order number and confirmation. 6 weeks later, ...

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49er
49er
Level 2: Rookie
April

Extended cable internet outage in Parkwood

Our area has been without cable internet for the past 15 days, though the phone is ok.  The outages page invariably shows anything from 2 hrs to 8 hrs to 1 day to 2 days to "to be determined".  We (neighbour with same problem) feel that the installat ...

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Chris148
Chris148
Level 2: Rookie
a month ago

TSA unwanted calls

What do i have to do in order to stop TSA calling me every 6 months to offer me all these great exclusive more cost effective deals that are always double the price of what I pay? Also im on the do not call register so how does this work?

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Steve4570
Steve4570
Level 2: Rookie
May

Home phone and mobile bundles / plans?

Hi. Is there still such a thing as a home phone (NBN) and mobile bundle? Have searched the Telstra site and found nothing but a couple of 404s. Looking for phone service only i.e. no requirement for home or mobile internet. Thanks! 

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diymort
diymort
Level 2: Rookie
April

Nbn no contract Essential Internet $70

We are still on Telstra contract for Internet till November 2019.While phoning Telstra on a billing matter for our bundle, Telstra assumed we would sign up for NBN available now.  It is the 'Essential Internet' plan -no contract. We like the no contr ...

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49er
49er
Level 2: Rookie
April

Extended cable internet outage in Parkwood

Our area has been without cable internet for the past 15 days, though the phone is ok.  The outages page invariably shows anything from 2 hrs to 8 hrs to 1 day to 2 days to "to be determined".  We (neighbour with same problem) feel that the installat ...

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Pleasehelpme2
Pleasehelpme2
Level 1: Cadet
March

No phone or internet connection

I have signed up for Telstra service since December as they promised to get me connected with their infrastructure (installing a Telstra pit in front of my house). My developer has submitted for telstra connection before selling me the land which I b ...

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Milaann
Milaann
Level 1: Cadet
March

Adding a mobile (including the phone) to my existing service

Can i add a mobile (including the phone) to my existing service??
And what are the charges etc??

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gardengirl
gardengirl
Level 1: Cadet
February

Bundles

Is it possible to keep my prepaid Telstra mobile number but have it bundled with my home broadband bundle? I currently pay $30 a month for my prepaid mobile service.... would I be able to get a cheaper service this way? I have no interest in getting ...

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Answer1
Answer1
Level 1: Cadet
February

Billing

I have been billed $1 four times under Sdf Australia just after I got my home internet bundle, I don’t want whatever this is and this was where I was directed to have it resolved, thanks

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Mags21
Mags21
Level 1: Cadet
February

Mobile phone

Hello, i enquiring about adding my mobile phone charge to my existing bundle, what are the costs? Now i am onprepaid.

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Brad55
Brad55
Level 1: Cadet
February

New data allowance kick in time

At what time does new data allowance kick in?

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Pabs68
Pabs68
Level 1: Cadet
February

Why has data sharing been dropped from new mobile plans?

I don't see how in their right mind telstra could think that peace of mind data in anyway compensates for getting rid of data sharing. Bring back data sharing!

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ross_hendo
ross_hendo
Level 1: Cadet
May 2018

Foxtel now bundle

so when i signed up for a new phone several months ago i was happy to see that the plan i chose "contained 3 STARTER PACKS" WITH FOXTEL.... now for some reason when i log in to foxtel now there is only one pack avaliable? i specifically remember pick ...

  • 517 Views
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JNCo
JNCo
Level 1: Cadet
May 2018

Planned outage

Can some one please tell me why Telstra would plan and outage for maintenance of our NBN service in a Residual area on a public holiday . Wouldnt you ( sorry they ) think that this would be a peak period in a Residual area in this day and age . Well ...

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Bek6
Bek6
Level 1: Cadet
January 2018

A totally frustrating experience.

I am soooo over having to speak to someone from overseas who has NO idea about how to actually help?!!!! I was wanting information in relation to changing our bundle to something better aka. that we will actually use but the guy was terrible!! He act ...

  • 777 Views
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tilzer
tilzer
Level 1: Cadet
May 2017

free drama pack

When i signed up to a telstra/foxtel bundle i recieved a free three month drama/movies pack.Apparently i have to telephone to canel .Question is WHY?

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Lynn9
Lynn9
Level 2: Rookie
May 2017

NBN issues

 Anyone else out their having issues with Telstra NBN up grades, ordered an upgrade back on the 2/5/2017 recieved my telstra TV box was suppose to be affective as of 24 hours from the 10/5 called everyday despite this I am no closer to the 1000G upgr ...

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jennyc
jennyc
Level 3: Gumshoe
May 2017

Reasonable plan cost for 250 data and home plan

Why can't I have a bundle- 250g and home phone on adsl ..@ 65-70 per month ..seems like bundles are dear and a lot can't afford the price of $80 

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jennyc
jennyc
Level 3: Gumshoe
May 2017

Any discounts on M Bundle

No NBN only Adsl available so stuck with high price bundle of $80-with 500gig and home phone.Can I get a discount on this bundle , has anyone tried to get telstra to give a discount.

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fred0604
fred0604
Level 1: Cadet
May 2017

Lack of communication with the providers.

I have a 2000G bundle with Foxtel Satellite included. How do I arrange for the satellite dish and infrastructure to be installed and delivered? I am told that their computer says we have Foxtel Satellite and we are being billed for the service which ...

  • 955 Views
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tinadumpleton
tinadumpleton
Level 1: Cadet
May 2017

home phone and wi fi

I'm currently paying line rental for a home phone, which is barely used. I need it for the modem. I currently have unlimited wifi. I want a cheaper deal. there are 3 of us and we always are online, downloading etc, hence the unlimited. what can i do? ...

  • 908 Views
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