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Bundle Plans & Rates

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Confused6969
Confused6969
Level 1: Cadet
18 hours ago

Quick usage

Hi. I purchased some home internet for first time two days ago and went on a 10GB plan. Over the 2 days i watched 4 episodes of The Mandalorian and 1 and 1/2 movies and my data is already used up. Does that sound right or is there something wrong wit ...

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ReadyInTheWings
ReadyInTheWings
Level 2: Rookie
3 weeks ago

Xbox All Access Backorders

Is there anyone else waiting on an Xbox One X Order? Been a week now and still no official update on availability or ETA on when the orders will be fulfilled.

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ChanChan
ChanChan
Level 1: Cadet
Monday

Why doesn’t Telstra offer specials for loyal customer.

why don’t Telstra offer specials for us loyal customer. For example you guys are offer $50 sim only plans for new members, whereas us existing customers need to pay $60

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cheekynerd
cheekynerd
Level 1: Cadet
Sunday

Multiple Mobiles

Just wondering if there is any benefit to having multiple mobiles (on the same account) with Telstra anymore. Now that there is no data sharing it doesn't seem worth while. Couple this with there doesn't seem to be any financial discounts I just can' ...

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PaulBris
PaulBris
Level 1: Cadet
a week ago

Disney+

Earlier today about 10:30 Brisbane time while pricing a rollover to a new plan and iPhone I saw an add-on option for 12 months of Disney+.  Later in the store I couldn’t call up the website due to “technical difficulties” and now I can find no refere ...

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2besoagro
2besoagro
Level 1: Cadet
a week ago

How can I get this RESOLVED?

So how does it work? Sign up for a ipad and data. Get told that it's $29/mth. Get sent letters saying $29/mth and actually am being charged (still. After 9+ hours of talking to Telstra about the issue and having it 'resolved') $49/mth. I'm totally si ...

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MonaRF21
MonaRF21
Level 1: Cadet
2 weeks ago

Thoughts?

Sit back, Grab a cuppa and take sometime to thoroughly read this if you may. I understand this is simply a support forum only, so technically speaking i am a little unsure were this will go but i need someone to listen. or not, i am fairly positively ...

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Joanne3870
Joanne3870
Level 1: Cadet
2 weeks ago

Access for all & Low income assistance.

Hi All,   I was just wounding  if anyone could help me out with some information regarding Low income & pensioner discount assistance please. I have been trying to get any at all helpful information or any kind of assistance for over 12 months now bu ...

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Canada
Canada
Level 1: Cadet
2 weeks ago

NBN Plans

Telstra gave me a Bundle of $80 per month when the NBN was installed. This included all local calls and calls to standard Australian mobiles capped at $2.  I would like to understand why every month, my local calls and calls to "Non Telstra mobiles ? ...

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TEKKA44
TEKKA44
Level 1: Cadet
2 weeks ago

CAN YOU PLSE TELL ME WHAT MY CHARGES WILL BE IF I UPGRADE THE CURRENT TABLET TO SAMSUNG GALAXY TABA

TO SAMSUNG TABA 10.1

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Joanne3870
Joanne3870
Level 1: Cadet
2 weeks ago

Access for all & Low income assistance.

Hi All,   I was just wounding  if anyone could help me out with some information regarding Low income & pensioner discount assistance please. I have been trying to get any at all helpful information or any kind of assistance for over 12 months now bu ...

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Canada
Canada
Level 1: Cadet
2 weeks ago

NBN Plans

Telstra gave me a Bundle of $80 per month when the NBN was installed. This included all local calls and calls to standard Australian mobiles capped at $2.  I would like to understand why every month, my local calls and calls to "Non Telstra mobiles ? ...

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Chris148
Chris148
Level 2: Rookie
May

TSA unwanted calls

What do i have to do in order to stop TSA calling me every 6 months to offer me all these great exclusive more cost effective deals that are always double the price of what I pay? Also im on the do not call register so how does this work?

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Steve4570
Steve4570
Level 2: Rookie
May

Home phone and mobile bundles / plans?

Hi. Is there still such a thing as a home phone (NBN) and mobile bundle? Have searched the Telstra site and found nothing but a couple of 404s. Looking for phone service only i.e. no requirement for home or mobile internet. Thanks! 

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diymort
diymort
Level 2: Rookie
April

Nbn no contract Essential Internet $70

We are still on Telstra contract for Internet till November 2019.While phoning Telstra on a billing matter for our bundle, Telstra assumed we would sign up for NBN available now.  It is the 'Essential Internet' plan -no contract. We like the no contr ...

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49er
49er
Level 2: Rookie
April

Extended cable internet outage in Parkwood

Our area has been without cable internet for the past 15 days, though the phone is ok.  The outages page invariably shows anything from 2 hrs to 8 hrs to 1 day to 2 days to "to be determined".  We (neighbour with same problem) feel that the installat ...

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Pleasehelpme2
Pleasehelpme2
Level 1: Cadet
March

No phone or internet connection

I have signed up for Telstra service since December as they promised to get me connected with their infrastructure (installing a Telstra pit in front of my house). My developer has submitted for telstra connection before selling me the land which I b ...

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Milaann
Milaann
Level 1: Cadet
March

Adding a mobile (including the phone) to my existing service

Can i add a mobile (including the phone) to my existing service??
And what are the charges etc??

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gardengirl
gardengirl
Level 1: Cadet
February

Bundles

Is it possible to keep my prepaid Telstra mobile number but have it bundled with my home broadband bundle? I currently pay $30 a month for my prepaid mobile service.... would I be able to get a cheaper service this way? I have no interest in getting ...

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Answer1
Answer1
Level 1: Cadet
February

Billing

I have been billed $1 four times under Sdf Australia just after I got my home internet bundle, I don’t want whatever this is and this was where I was directed to have it resolved, thanks

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cheekynerd
cheekynerd
Level 1: Cadet
Sunday

Multiple Mobiles

Just wondering if there is any benefit to having multiple mobiles (on the same account) with Telstra anymore. Now that there is no data sharing it doesn't seem worth while. Couple this with there doesn't seem to be any financial discounts I just can' ...

  • 56 Views
  • 0 Replies
0 Kudos
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PaulBris
PaulBris
Level 1: Cadet
a week ago

Disney+

Earlier today about 10:30 Brisbane time while pricing a rollover to a new plan and iPhone I saw an add-on option for 12 months of Disney+.  Later in the store I couldn’t call up the website due to “technical difficulties” and now I can find no refere ...

  • 116 Views
  • 0 Replies
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Fay10
Fay10
Level 1: Cadet
July

iPhone

  • 408 Views
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Pabs68
Pabs68
Level 1: Cadet
February

Why has data sharing been dropped from new mobile plans?

I don't see how in their right mind telstra could think that peace of mind data in anyway compensates for getting rid of data sharing. Bring back data sharing!

  • 621 Views
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ross_hendo
ross_hendo
Level 1: Cadet
May 2018

Foxtel now bundle

so when i signed up for a new phone several months ago i was happy to see that the plan i chose "contained 3 STARTER PACKS" WITH FOXTEL.... now for some reason when i log in to foxtel now there is only one pack avaliable? i specifically remember pick ...

  • 772 Views
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JNCo
JNCo
Level 1: Cadet
May 2018

Planned outage

Can some one please tell me why Telstra would plan and outage for maintenance of our NBN service in a Residual area on a public holiday . Wouldnt you ( sorry they ) think that this would be a peak period in a Residual area in this day and age . Well ...

  • 689 Views
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Bek6
Bek6
Level 1: Cadet
January 2018

A totally frustrating experience.

I am soooo over having to speak to someone from overseas who has NO idea about how to actually help?!!!! I was wanting information in relation to changing our bundle to something better aka. that we will actually use but the guy was terrible!! He act ...

  • 1,019 Views
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tilzer
tilzer
Level 1: Cadet
May 2017

free drama pack

When i signed up to a telstra/foxtel bundle i recieved a free three month drama/movies pack.Apparently i have to telephone to canel .Question is WHY?

  • 1,229 Views
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Lynn9
Lynn9
Level 2: Rookie
May 2017

NBN issues

 Anyone else out their having issues with Telstra NBN up grades, ordered an upgrade back on the 2/5/2017 recieved my telstra TV box was suppose to be affective as of 24 hours from the 10/5 called everyday despite this I am no closer to the 1000G upgr ...

  • 1,293 Views
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jennyc
jennyc
Level 3: Gumshoe
May 2017

Reasonable plan cost for 250 data and home plan

Why can't I have a bundle- 250g and home phone on adsl ..@ 65-70 per month ..seems like bundles are dear and a lot can't afford the price of $80 

  • 1,237 Views
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